Gatehouse Controller

Position: Gatehouse Controller
Location: Mount Verde Estate Main Gatehouse
Employer: Mount Verde Management Association (RF) NPC
Working Hours: Shift work – 06:00 to 18:00, Monday to Sunday, on a rotational basis.

Position Overview

The Gatehouse Controller is responsible for controlling and monitoring access to the estate, ensuring all visitors, contractors and staff comply with access procedures. The role requires a professional, attentive and service-oriented individual who maintains high standards of presentation, security awareness and operational efficiency at the entrance. Maintaining estate security is of the utmost importance and a critical role to the safety of the Estate.

Key Responsibilities

1. Presentation and Professional Conduct

• Always maintain excellent personal presentation.
• Report for duty neat, clean and tidy in the company uniform provided.
• Maintain a pleasant, professional and approachable demeanor when dealing with residents, visitors and contractors.
  
  
• 2. Access Control
• Greet and assist visitors, contractors and staff entering the estate.
• Following estate protocol before allowing access.
  
  3. Security Monitoring
• Maintain vigilance at the gatehouse and monitor all access points.
• Conduct regular visual checks of the gatehouse area and surrounding entrance.
• Immediately report any suspicious activity or security concerns.
• Ensure that all estate access protocols are followed.

4. Equipment and Infrastructure Monitoring
Check that all access control equipment (booms, scanners, intercoms, cameras, etc.) are functioning correctly.

• Report any damages or malfunctions immediately to management.
  
  5. Alarm Monitoring
• Immediately report alarm activations to the appointed security company.
• Ensure that alarms are recorded and communicated according to protocol.
  
  6. Maintenance and Housekeeping
• Report any maintenance issues.
• Identify and report:
• • Lighting failures, infrastructure damages, landscaping issues, staff ablutions clean
    
    
• 7. Communication and Reporting
• Maintain clear communication with:
• • Estate management
  • Security service providers
  • The Enrolment Officer
• Record and report incidents

8. Qualifications

· Registered with PSIRA (essential)

· Minimum Grade C security certificate (Grade B preferred)

· Strong knowledge of access control systems and alarm response protocols

· Previous experience at gated estates advantageous

Due to this role requiring full time presence the individual applying needs to understand that leave can only be given in 4 days interval at a time and work on public holidays / weekends is required.

By applying for this position you consent to a MIE (Managed Integrity Evaluation) assessment which includes checks on criminal record, identity and right to work, qualification and credential verification, employment history and reference checks and financial checks.