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Store Manager - Northern Suburbs

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2 years ago2580 views

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Empire Recruitment

Job Type:Full-Time

Description

Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.

Must be:

Passionate about tech
Knows how to close deals
Gives customers what they need (not what you want)
Confident communicator

Qualifications:

Matric
2 to 3 years experience

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTE3NTE1P3NvdXJjZT1ndW10cmVl&jid=1188948&xid=6117515

Id Subtitle 1070818828

Empire Recruitment

Selling for 2+ years

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The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign. You will need. Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication CORE TECHNICAL COMPETENCIES Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy KEY RESPONSIBILITIES Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed.... https://www.ditto.jobs/job/gumtree/3431061489?source=gumtree

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A manufacturer of biodegradable food packaging products that are durable,reusable,100% biodegradable and compostable is seeking to employ a Wholesale Sales Representative to cover all wholesalers nationwide and Direct Sales Agents . The focus will be on the our coffee paper Cups (350ml and 250ml) and the takeaway bowls 1200ml with cover, 700ml with cover, 700ml without cover.Key responsibilities:• Initiate communication to current and prospective wholesalers to grow and introduce the products to the market• Must work closely with Buyers and Owners and drive sales into Wholesalers• Drive sales out by ensuring sales plans and strategy are aligned to ensure growth• Technical support to end users, training of wholesale reps and helping customer conversion from competitive products• Respond to enquiries, providing comprehensive information both to the customer and internal departments• Address customer needs queries, and concerns courteously and promptly• Build strong customer relationships by delivering personalized service and post-sales support• Collaborate closely with the cross functional departments to ensure a seamless customer experience• Accurately document customer interactions, enquiries and resolutions• Meet or exceed sales targets and KPIs set by the line manager while delivering exceptional customer service• Manage the market expectations• Develop and implement the channel strategy and marketing plansDuties & Responsibilities• Visit customers, sell merchandise, and meet sales targets.• Provide weekly call reports and identify customer needs.• Offer advice on product selection, pricing, and care.• Process orders and handle replacements for discontinued items.• Demonstrate product ranges, promote specials, and upsell additional products.• Identify and pursue sales opportunities, attend industry events, and increase client base.• Manage back-order list, handle issues and queries, and provide regular feedback.• Flag operational problems and complaints to Sales/Area Manager.• Ensure customer expectations are met and collect feedback on special orders.• Support payment collection, resolve account and payment queries, and follow up on payments.• Ensure accuracy in cash-on-delivery transactions.Desired Skills:• packaging background• Wholesale• Sales• Sales strategy• Wholesale B2B• Marketing plans• Customer conversion• Customer service• Drive sales• Sales TargetsDesired Work Experience:Desired Skills• Sales Agent• Closing Deals• Excellent verbal communication skills• Native/Fluent in English Or Afrikaans• Sales Experience• Tenacious• Direct Sales• Telephonic Skills• 2 to 5 years Food & Beverage and packaging Manufacturing• 2 to 4 years Representative / Sales ConsultingDesired Qualification Level:• Diploma And AboveAbout The Employer:Mygig Packaging Solutions (mygigpacks.com)(A Stain Digital And Imaging Company)EMAIL CV : headoffice@staindigital.comSalary: From R6000 negotiableOwn Car is an advantage

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