Please note that our Terms & Conditions and Privacy Notice are applicable.
Back to search (Gauteng > Johannesburg > Jobs > Sales Jobs > Sales Representatives Jobs> ad 1021753559)
Someone beat you to it!
Unfortunately, another Gumtree user is in the process of purchasing this item. Check back later in case they've changed their mind, or click the button below to browse more Pay & Ship listings.
Head of Customer Experience
1 Photo(s)
3 years ago5518 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Empire Recruitment
Job Type:Full-Time
Description
The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:
1. customer loyalty management,
2. customer relationship management
3. and customer value management
Qualifications/ Experience
- Strong understanding of Telco/ eCommerce operations
- The ideal candidate should have 7 to 10 years of marketing and customer strategy, or trade marketing experience, managing direct-to-consumer programs including CRM, loyalty customer programs, customer promotions, and any other relevant experience driving customer lifetime value in both digital and traditional areas.
- Experience in building co-marketing partnership plans will be advantageous.
- Multifunctional experience within marketing and sales to ensure rollout plan adoption and plan integration.
- Proficient with PowerPoint, Excel, Word, and MS Project
- Relevant qualifications will be advantageous.
Additional Info:
5 to 10 years
Salary: RR800000 to R900000
Job Reference #: 3223379962
Id Subtitle 1021753559
View More
Empire Recruitment
Selling for 3+ years
Total Ads129
Active Ads129
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
129Total Ads
300.78KTotal Views
Contact Empire Recruitment
Message
(4019)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms & Conditions and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
Are you passionate about food and technology?Do you have a knack for building relationships and closing deals?We have an exciting opportunity for you!We are looking for a dynamic and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for promoting and selling our cutting-edge catering equipment to restaurants, hotels, catering companies, and other food service establishments.Key Responsibilities: Identify and target potential clients in the catering industry Build and maintain strong relationships with clients Conduct product presentations, if required Provide clients with detailed information about our catering equipment Collaborate with the sales team to achieve sales targets Stay up-to-date with industry trends and competitors' offeringsRequirements: Proven experience as a Sales Consultant in the catering equipment industry Strong communication and negotiation skills Knowledge of catering equipment and its applications Knowledge of kitchen flow and layout Ability to work independently and as part of a team Excellent time management and organizational skills Valid driver's licenseIf you are a self-motivated and driven individual who enjoys working in a fast-paced environment, then we want to hear from you! Join our team and be part of revolutionizing the catering industry with our innovative equipment.Please send a comprehensive CV, copy of driver's licence, traceable references and a recent photo to alex@caterweb.co.za .Please do not send your CV if you do not meet the basic requirements.If you have not heard from us within 7 days please consider your application as unsuccessful.
Invalid date
CaterWeb
1
SavedSave
The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign.
You will need.
Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication
CORE TECHNICAL COMPETENCIES
Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy
KEY RESPONSIBILITIES
Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed....
https://www.ditto.jobs/job/gumtree/3431061489&source=gumtree
Invalid date
CallForce
1
SavedSave
Our client in the FMCG industry is looking for a Junior Sales Representative to join their experienced team.
Duties and Responsibilities:
Generating leads.Meeting or exceeding sales goals.Negotiating all contracts with prospective clients.Helping determine pricing schedules for quotes, promotions, and negotiations.Preparing weekly and monthly reports.Giving sales presentations to a range of prospective clients.Coordinating sales efforts with marketing programs.Understanding and promoting company programs.Obtaining deposits and balance of payment from clients.Preparing and submitting sales contracts for orders.Visiting clients and potential clients to evaluate needs or promote products and services.Maintaining client records.Answering client questions about credit terms, products, prices, and availability.
Key Skills*Great negotiation and communication skills will be essential for this role as it requires someone who can effectively communicate with customers, management & staff.*Report writing*Interpersonal skills*Computer literacy
Required Skills
2 Years of Experience
Qualifications
Sales & or Marketing Diploma / DegreeHospitality qualification with specific focus Food & Beverage ( added advantage)2 years in a sales role.Additional Info:2 to 3 yearsSalary: RNegotiableJob Reference #: 4062348871
Invalid date
Recruitment Matters
1
SavedSave
A national company in the power tools and fastening market
requires a sales rep with 5 years experience preferrable from the technical/ engineering space
own car is essential
the company is offering basic salary +commission, car and cellphone allowance
forward cv to Nokwanda@p3mpro.co.zaAdditional Info:3 to 5 yearsSalary: RR10000 to R15000Job Reference #: 2010515029
Invalid date
P3M Projects
1
SavedSave
Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
Requirements:
3+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantage.Experience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & highly motivatedProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skills
Additional Info:3 to 5 yearsSalary: RNegotiableJob Reference #: 2790173484
Invalid date
SUMMIT Africa Recruitment
Job Title: Remote Sales and Business Administration Associate
Location: Remote (Knysna/Garden Route candidates may have in-person opportunities)About Sunfire Solutions
Founded in 2001, Sunfire Solutions is a leader in renewable energy, specializing in solar geysers, inverters, and battery solutions. With a strong online presence and a steady stream of active leads, we are committed to providing sustainable energy solutions to our clients. Join our dynamic team and grow your career in an exciting, eco-conscious industry!ResponsibilitiesGenerate and follow up on sales leads to close deals for solar geysers.Prepare and send invoices, track payments, and manage client accounts.Liaise with suppliers to maintain adequate stock levels.Maintain accurate client and team data using Google Sheets.Communicate effectively with team members to ensure smooth operations.Provide excellent customer service via phone and email.RequirementsProven experience in sales or customer service (preferred but not required).Proficiency in Google Sheets or similar tools (training provided).Excellent verbal and written communication skills.Strong work ethic, eagerness to learn, and ability to work independently.Own laptop and reliable internet connection.Knowledge of inverters and batteries is a plus but not essential.High school diploma or equivalent.Compensation and BenefitsBase salary of ZAR 6,000 per month, plus uncapped commission on solar geyser sales.Initial 1-month trial period focused on sales performance to ensure a good fit.Full training on solar geysers and in-house systems.Flexible remote work environment with opportunities for career growth.Freelance sales positions also available.How to Apply
Please send your resume and a brief cover letter to crosby@sunfire.co.za with the subject line “Sales and Admin Position Application.” Shortlisted candidates will be contacted for a telephonic or video interview within 2 weeks.Sunfire Solutions is an equal opportunity employer and welcomes applications from all qualified candidates. Ready to join a dynamic team in the renewable energy sector? Apply today to grow your career with Sunfire Solutions!
Invalid date
John Marais
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.