Customer Service Representative

2 months ago339 views
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General Details
Advertised By:Agency
Company Name:MindMatch Consulting
Job Type:Full-Time
Description

Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?

We are looking for call centre agents to join our client’s team in Durban Kingsmead | Umhlanga

This is a permanent role

 

Hours: Monday to Sunday in Rotational shifts 24/7

 

Salary:

Basic: R5250

Attendance bonus: R1000

Shift Allowance: R1000 (0nly applicable if they are working evening shifts)

Once they have completed training (4 – 6 weeks campaign dependent) they will qualify for:

Medical Insurance

Funeral Cover

Plus Performance Bonus or Commission (campaign dependent)

 

Start Date: 13 November

 

Risk Assessments: these are done by the Client

 

They will need to get 25 wpm (typing)

60% on their grammar so ideally ask them what they got for English in matric

They must articulate and speak well,

 

To be successful in this role, you will need:

At least 1 year of customer service experience, including BPO

A strong customer service background and excellent communication skills

A professional and fluent level of English

A valid matric certificate

Clear criminal record

Career development and growth plan - a great opportunity to expand on your career.


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MindMatch Consulting
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