Sales Representative

Key Responsibilities

Sales & Business Development

• Actively source and develop new business within the glass and aluminium industry
• Maintain and grow relationships with contractors, developers, architects, and walk-in customers
• Promote and sell glass products in line with company pricing and margin requirements
• Achieve and exceed monthly and annual sales targets

Customer Service

• Provide professional advice on glass products, specifications, and applications
• Attend to customer enquiries, walk-ins, and site-related queries promptly
• Resolve customer complaints effectively and escalate where necessary

Quotations & Orders

• Prepare accurate quotations based on customer specifications
• Follow up on quotations to secure orders
• Ensure all sales orders are correctly captured and processed
• Liaise with production, dispatch, and installation teams to ensure timely delivery

Market & Industry Knowledge

• Maintain up-to-date knowledge of glass products, industry trends, and competitor activity
• Identify opportunities to improve product offerings and sales processes

Administration & Reporting

• Maintain accurate sales records and customer information
• Submit regular sales reports to management
• Ensure compliance with company policies and pricing structures

Health, Safety & Compliance

• Adhere to all health and safety regulations
• Ensure compliance with industry standards and company policies.

Minimum Requirements

• Matric (Grade 12) Essential
• Sales or business-related qualification
• Minimum 23 years sales experience
• Experience within the glass, aluminium or construction industry is essential
• Proven track record of achieving sales targets.

• Strong communication and negotiation skills
• Customer-focused with excellent relationship-building ability
• Good understanding of glass products and measurements
• Ability to read basic drawings and specifications
• Strong administrative and organisational skills
• Ability to work independently and within a team.