Property Manager Assistant

Remote Property Manager’s Assistant *About Us* We are expanding internationally and are now seeking a Remote Property Manager’s Assistant to provide essential support to our property managers and UK team. We will also consider a qualified Property manager willong to start as an assistant with room to become a manager in the near future. *Role Overview* As a Remote Property Manager’s Assistant, you will help manage residential blocks and estates by handling administrative tasks, coordinating communication, and supporting the day-to-day operations of our property management team. You will work closely with the Property Manager, landlords, leaseholders, tenants, contractors, and our UK compliance team to ensure a seamless and efficient service. Key Responsibilities · Administrative Support: Prepare documents, reports, and correspondence for property managers and clients. · Resident & Client Communication: Respond to routine queries from leaseholders, residents, and clients; escalate issues to the Property Manager as needed. · Compliance Assistance: Help track and maintain compliance records, including health and safety documentation, fire safety checks, and leasehold legislation updates. · Budget & Finance Support: Assist with service charge administration, budget preparation, and financial record-keeping. · Maintenance Coordination: Log and monitor maintenance requests, liaise with contractors, and ensure timely updates to the Property Manager. · Site Visit Reports: Compile site visit reports using photographs and information provided by the UK team. · Meeting & Scheduling Support: Help organise meetings, maintain calendars, and track key deadlines. Ideal Candidate We are looking for a highly organised and proactive individual who thrives in a remote support role and enjoys working in a fast-paced property management environment. Essential Skills & Experience · Minimum 1 year of administrative or property management support experience. · Strong organisational skills with the ability to prioritise tasks. · Excellent written and verbal communication skills. · Proficiency in Microsoft Office Suite and willingness to learn new CRM/property management systems. 2 / 2 · Ability to work independently and manage time effectively while collaborating with a remote team. Desirable Skills · Familiarity with UK leasehold and estate management regulations. · Experience in service charge administration or financial record-keeping. · Previous remote working experience. Why Join Zone Property Management? · Be part of a growing company with ambitious expansion plans. · Flexible, fully remote role with opportunities for progression. · Competitive salary based on experience. · Supportive and collaborative international team. · Professional development and training opportunities. Submit CVs: charlene@zonepropertymanagement.co.uk