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Call Centre - Follow-Up & Document Controller

1 day ago116 views
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General Details
Advertised By:Private
Company Name:Debt Solutions 4 U
Job Type:Full-Time
Description

This role massively increases final sign rate.

This person does NOT hunt new leads. They rescue and finish deals.

Core Responsibilities

• Chase outstanding documents
• Follow up warm leads daily
• Manage pipeline stages
• Handle WhatsApp drip follow-ups
• Ensure debit check stage completed
• Prevent client drop-off

KPIs

• Reduce document drop-off by 30%
• 80%+ document return rate
• All warm leads touched every 48 hours
• Zero stalled files

Ideal Candidate

• Admin strong
• Detail obsessed
• Patient and persistent
• Good WhatsApp tone
• CRM organised
• Can follow checklist strictly

This person is process-driven, not aggressive sales.

Id Subtitle 1350159592
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Jacques Marais
Selling for 2 days
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