Data & BI Support Analyst

Data & BI Support Analyst

Job Title: Data & BI Support Analyst
Reports to (Superior): (BI) Manager

Job Purpose:
Work closely with the Business Intelligence (BI) Manager to transform raw, multisource data into reliable, timely, and actionable insights. This role blends strong data fundamentals with modern AI-assisted analysis to accelerate delivery of dashboards, reports, and decision support.

PERSON SPECIFICATION

Qualifications & Experience:

• Grade 12
• Tertiary qualification ( Degree/Diploma in Data Analytics, Information Systems, Statistics, Computer Science or related field)
• 2–4 years in a Data Analyst role supporting BI/reporting, ideally in operations or service environments.

Skills & Knowledge

Required:

• SQL (intermediate to advanced): joins, aggregations, etc.
• Power BI: data modelling, DAX, Power Query; dashboard UX and performance optimisation.
• Excel (advanced): Pivot Tables, Power Query, data cleaning techniques.
• Nice to have: AI tool proficiency: Copilot/ChatGPT or similar for insight generation; prompt engineering best practices and result validation.
• Nice to have: Think-Cell
• Analytical storytelling: turning data into clear narratives and recommendations.
• Awareness of data governance and privacy (e.g., POPIA).
• Exposure to Python or suitable alternatives to enable report automation.

Key performance indicators KPIs

• On-time delivery of dashboards/reports against SLAs.
• Data quality metrics: completeness, accuracy, reconciliation rates.
• Stakeholder satisfaction scores and adoption of dashboards.
• Measured impact of AI-assisted insights (time saved, decision quality

Personal Attributes:

• Written Communication - The ability to express ideas clearly in memoranda, reports, letters or other documents with appropriate organization and structure, correct grammar and language and terminology that is adjusted to the

Job Description:

• Characteristics and needs of the audience.
• Verbal Communication - The ability to express ideas effectively in individual or group situations (including non-verbal communication), adjusting language or terminology to the characteristics and needs of the audience.
• Strategic Thinking - The ability to see the "big picture" and understand the drivers for organizational success.
• Leading Others - The ability to lead, motivate and empower others to reach organizational goals and to inspire others to work towards a desired future state.
• Conflict Management - The ability to effectively manage and resolve conflict situations in the workplace.
• Interpersonal Sen
  
  https://www.executiveplacements.com/Jobs/D/Data--BI-Support-Analyst-1250710-Job-Search-01-13-2026-02-00-15-AM.asp?sid=gumtree