Export Coordinator

Key Responsibilities

• Plan and execute export shipments from order receipt through to final delivery.
• Coordinate consignment configurations and communicate with transporters.
• Monitor shipment tracking and provide regular updates to clients.
• Liaise with warehouse teams regarding stock availability and shipment readiness.

• Prepare, manage, and maintain all export documentation, including commercial invoices, certificates, and shipping instructions.
• Ensure all customs and SARS documentation is accurate and compliant.
• Archive all shipping and export records, including proof of delivery and supporting documents.
• Generate picking slips and ensure alignment between system data and documentation.

• Capture and process export orders on SAP.
• Maintain tracking sheets with all relevant shipment details.
• Monitor transport and inspection costs and ensure accurate system updates.
• Compile reports on sales, customer performance, and export activities.

• Build and maintain strong relationships with customers through regular communication.
• Provide timely updates on order status and shipment progress.
• Respond to customer queries and resolve discrepancies efficiently.
• Ensure quotations and proforma invoices are issued promptly.

• Work closely with Export Managers, warehouse teams, transporters, and other internal departments.
• Participate in export planning and forecasting meetings.
• Prepare and distribute meeting minutes and updates.
• Support marketing and sales initiatives through coordination and reporting.

• Raise purchase requisitions for transport and inspection costs.
• Track expenses and ensure alignment with approved budgets.
• Follow up on payments and supplier invoices.
• Ensure all export activities comply with Incoterms, SARS regulations, and internal procedures.

• Assist with export-related queries, investigations, and discrepancies.
• Monitor delivery outcomes and address short deliveries or errors.
• Ensure all required documentation is received and complete for each shipment.

Minimum Requirements

• Grade 12 (Matric)

• Experience in export coordination, logistics, or a similar role within a supply chain or manufacturing environment