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Internal Sales

5 days ago33 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Looking for a driven Internal Sales professional with experience in electrical distribution or working with electrical products. In this role, a key part will be played in driving sales and delivering excellent customer support, including managing incoming leads, engaging with clients, and processing sales transactions efficiently. This is a great opportunity for someone with industry knowledge who thrives in a fast-paced, customer-focused environment.
Responsibilities:
  • Follow up on inbound inquiries and leads via phone, email, and other communication channels.
  • Engage with both prospective and existing customers to understand their requirements and recommend suitable products or services.
  • Build and maintain strong client relationships to encourage repeat business and long-term partnerships.
  • Prepare and issue quotations, proposals, and sales orders, as well as process incoming sales orders accurately and efficiently.
  • Maintain detailed and up-to-date records of all customer interactions and sales activities to ensure effective tracking and reporting.
  • Stay informed on product offerings, services, and industry developments to provide accurate and relevant information to customers.
  • Educate customers on product features and benefits to support informed purchasing decisions.
  • Collaborate closely with internal teams to ensure a seamless and efficient end-to-end sales process.
Requirements:
  • Grade 12 (Matric) or equivalent qualification at NQF Level 4.
  • At least 2 years experience in an internal sales or customer service position, preferably within the electrical products or related industry.
  • Solid knowledge of sales methodologies and customer service best practices.
  • Competent in the use of sales systems, CRM platforms, and related software tools.

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