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General Manager

5 hours ago293 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Responsibilities:
  • Set and uphold high service levels that exceed customer expectations and ensure consistent customer satisfaction
  • Conduct constant margin and cost analysis to achieve and maintain agreed budgets
  • Develop and manage commercial solutions and opportunities to support the Sales team
  • Service and expand the customer base through close collaboration with Operational and Sales teams
  • Oversee RFQ, pricing, and tender management in line with Group strategy
  • Continuously analyse competitors and market trends to ensure the Groupâ??s strategy remains relevant and effective
  • Maintain and implement operational policies and procedures that promote best practices and efficiency
  • Protect company and customer assets, including facilities, licenses, and cargo, through effective risk and asset management
  • Ensure optimal use of all IT systems and technologies
  • Manage risk identification, mitigation, and reporting processes
  • Lead the team to achieve high service levels and operational excellence
  • Recruit, train, mentor, and develop a skilled and motivated team
  • Conduct regular performance reviews and enforce accountability
Requirements:
  • Matric plus a Business, Shipping, or Logistics qualification
  • Strong computer literacy â?? Excel, Word, Outlook, and Forwarding / Clearing systems
  • Proven operational experience in Freight Forwarding, Supply Chain, and Logistics
  • 5â??10 yearsâ?? experience in leading and managing a team
  • Excellent understanding of the local and international logistics market
  • Strong commercial, financial, and customer focus
  • Excellent negotiation and business development skills
  • Ability to plan, schedule, and manage workloads while motivating a multi-skilled team
  • Strong communicator, able to engage effectively at all levels within the organization and with external stakeholders
  • In-depth understanding of systems, controls, and processes, with the ability to implement and monitor them effectively
  • Exceptional attention to detail, integrity, and sound decision-making abilities
  • Self-driven with the ability to respond quickly and effectively in a dynamic environment
If you are a confident and strategic leader who thrives in a fast-paced logistics environment, we would love to hear from you.


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Executive Placements
Selling for 11+ months
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