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Customer & Supplier FSQ CoordinatorOperationsThe purpose of the role is to provide support across the group to maintain and continuously improve the Customer Compliance and Supplier Quality Assurance Program. To collaborate with the Regional Quality/FS, R&D and Procurement teams to enforce the organisations SQA and Customer requirements. Represent the organization in conducting supplier audits while building professional relationships with customers, suppliers and other stakeholdersLine of reporting - National Quality & Food Safety ManagerKey Accountabilities and OutputsSupplier Quality AssuranceManage the SQA process for suppliers of ingredients, packaging, contract packed products, monitoring & measuring equipment, and external service providersManage and improve the National Supplier Database ensuring it is always up to dateDrive improvements through management of deviations for supplied materials and reduction thereofNew & Current Supplier Approvals - ensure that the relevant documentation in accordance with the supplier evaluation procedure is requested, verified, and approvedEnsure that high risk suppliers are audited on site in accordance with the established audit schedulesEnsure that Supplier audits have been tallied, findings have been closed out with corrective action and effectiveness of the corrective action is verified, Update Supplier audit registersMonitoring and Evaluation of Supplier NC trends and escalate any concernsReporting Supplier Trends to Head of Procurement and National QFS ManagerCollaborate with procurement and supply chain teams to ensure supplier compliance with specifications and contractsImplement Change Management ProtocolsCarry out supplier criticality & vulnerability and risk assessments and analyse data for supplier ratingMaintain effective communication and relationships with suppliers.Ensure that service provider performance assessments are completed at each facilitySupplier Performance Management - to ensure Quality standards in product manufacture by third party service providers meets the standards requiredReligious Certification ComplianceEnsure that all raw materials are kosher and halaal certified and where not locally certified then obtain approval from local certification bodiesFollow up with suppliers and religious bodies for the certification of any raw materialWork closley with R&D and religious certification bodies to ensure certification of all NPD before trial stageFlag any issues with religious certifications to National QFS ManagerCustomer ComplianceEnsure that customer requirements are understood, communicated and implemented across the supply chainEnsure that suppliers and or service providers are selected and evaluated to meet customer requirements where applicableEnsure that only customer approved suppliers are used https://www.jobplacements.com/Jobs/C/Customer-and-Supplier-FSQ-Coordinator-1244988-Job-Search-12-5-2025-8-21-30-AM.asp?sid=gumtree

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