Account Manager - Logistics Services

Key Responsibilities:

• Plan and coordinate end-to-end logistics operations to meet service delivery targets.
• Forecast capacity requirements and support operational planning.
• Manage key client accounts, ensuring SLA and KPI compliance.
• Coordinate collection and delivery schedules to optimise efficiency.
• Investigate damages, conduct root cause analysis, and implement corrective actions.
• Maintain and update vehicle tracking systems, including daily monitoring.
• Manage monthly customer billing and ensure accuracy.
• Prepare and present operational performance reports in daily and monthly meetings.
• Ensure adherence to internal SOPs as well as customer-specific SLAs.
• Liaise with internal teams and customers to manage expectations effectively.

Requirements:

• Bachelor of Commerce in Logistics, Economics, Marketing Management, or a related field.
• Minimum of 34 years experience in key account management within logistics or transport.
• Strong communication, negotiation, and interpersonal skills.
• Excellent administrative, organisational, and time-management abilities.
• Proficient in Microsoft Word and Excel.
• Ability to work under pressure and meet strict deadlines with precision.
• Willingness to work extended hours and travel when required.
• Self-motivated, disciplined, and able to work independently.
• Strong problem-solving and decision-making capability.

Remuneration:

• Salary negotiable, based on experience and qualifications.

How to Apply:
If you are ready to take the next step in your logistics career and thrive in a dynamic, performance-driven environment, apply directly by submitting your CV.
Please Note:
If you do not receive feedback within 14 days, please consider your application unsuccessful. However, your profile will be retained for future opportunities in line with company policy.