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Operations Controller
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11 days ago232 views
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General Details
Description
An exciting opportunity is available for an Operations Controller supporting distribution operations across Africa. This role is ideal for a detail-oriented professional who thrives in a fast-paced logistics environment, coordinating cross-border movements, supporting operational teams, and ensuring smooth execution across multiple regions. It offers valuable exposure to large-scale distribution networks and the opportunity to grow within a dynamic, operationally driven business.
Responsibilities:
- Receive, capture, and schedule customer fuel orders via the online portal for term, cash, and COC customers.
- Manage proforma invoicing, proof of payment, and supplier ordering prior to release of lifting slips.
- Coordinate the ordering, receipt, and distribution of lifting slips to transporters and customers.
- Plan and schedule fuel deliveries for customers and depots based on dip readings and ATG data.
- Liaise with transporters to confirm delivery capacity, issue loading documentation, and monitor delivery progress.
- Provide regular delivery updates to customers via email, WhatsApp, or telephone.
- Maintain accurate daily records of orders, payments, reconciliations, and supplier transactions.
- Log and follow up on equipment faults and maintenance issues with suppliers, ensuring resolution.
- Manage transporter relationships to ensure compliant, on-time deliveries.
- Handle operational queries on a 24-hour on-call basis when required.
- Ensure compliance with SHERQ policies, procedures, and incident reporting requirements.
- Prepare daily planning and operational reports and liaise closely with senior management.
- Matric qualification is essential.
- A tertiary qualification in Supply Chain Management or a related field is preferred.
- A minimum of three years experience within the road freight and petroleum industries, with exposure to ERP systems.
- Demonstrates strong problem-solving skills and an ability to think creatively.
- Ambitious and motivated to grow within a structured succession plan.
https://www.jobplacements.com/Jobs/O/Operations-Coordinator-1256583-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1348213901
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The successful candidate will have the opportunity to influence operational strategy, drive process improvements and foster a high-performing team culture, ensuring the branch meets its financial and service objectives. Responsibilities: Lead, manage and motivate operational staff, ensuring proper structure, staffing and succession planning.Maintain high service standards to prevent business loss and maximize client satisfaction.Keep clients informed about shipment status and provide prompt, courteous service.Resolve client complaints efficiently and engage personally when required.Conduct regular client visits to ensure service excellence and retention.Manage third-party transporters and suppliers to ensure reliability and compliance.Support operational staff with guidance and technical expertise.Review operational systems and ISO procedures, recommend improvements and participate in audits.Assist with acquisition of new business.Ensure compliance with national/international legal requirements, shipping, airline policies and Occupational Health and Safety regulations.Conduct recruitment, interviews and recommend salary increases/bonuses.Attend industry meetings, seminars and training as required.Prepare business reports, statistics and branch budgets.Monitor rates, tariffs, customs issues, marine claims and ensure financial targets are met.Requirements: Minimum of 7 years in Freight Forwarding and Clearing operations (not Courier).Minimum of 3-5 years management experience.Grade 12 or equivalent NQF qualification.Proficient in MS Excel.Strong leadership skills.Extensive multimodal logistics experience.Excellent administration skills and attention to detail.Strong planning and organizing abilities.Ability to perform under pressure.
https://www.executiveplacements.com/Jobs/O/Operations-Manager-1259893-Job-Search-02-06-2026-04-08-28-AM.asp?sid=gumtree
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