Branch Manager

An exciting opportunity is available in the electrical engineering industry for a professional with strong leadership, organizational, and problem-solving skills. The role involves supporting branch operations, driving operational excellence, and contributing to the overall success of the business.

Responsibilities:

• Oversee all branch operations, ensuring efficient day-to-day functioning.
• Lead, train, and motivate branch employees, including hiring and conducting performance evaluations.
• Support sales activities by maintaining high standards of customer service and satisfaction.
• Manage stock control processes, including receiving, storing, and dispatching stock accurately.
• Ensure customers receive high-quality service and resolve any issues or complaints promptly.
• Monitor branch performance metrics to track progress and identify areas for improvement.
• Address operational challenges, implement effective solutions, and ensure adherence to policies and procedures.
• Ensure all branch activities comply with relevant regulations, policies, and industry standards.

Requirements:

• Matric certificate.
• Tertiary qualification in Business Management, Operations, or a related field.
• Proficient in MS Office.
• Valid drivers license and access to a reliable vehicle.
• Willingness to travel occasionally.
• Minimum of 3 years experience in a supervisory or managerial role.
• Experience in the electrical engineering industry or a similar sector preferred.
• Knowledge of stock management, sales support, and administrative processes.
• Understanding of customer service principles and practices.
• Clear and professional verbal and written communication skills.