Support Services Supervisor

Roles and Responsibilities
RESPONSIBILITIES:
Team Supervision & Coordination

• Supervise and coordinate the daily activities of the Support Services administrative team.
• Allocate workloads and monitor the execution of multiple administrative functions.
• Ensure tasks are completed accurately, efficiently, and within required deadlines.
• Provide operational support to the Support Services Manager and escalate issues where required.

Financial & Accounts Administration

• Oversee purchase order generation and invoice processing.
• Coordinate specialized finance-related administrative activities.
• Support cross departmentally with administrative and reporting requirements.
• Liaise with Finance to resolve discrepancies and maintain accurate financial records.

Time & Attendance Administration

• Oversee the maintenance and accuracy of time and attendance records.
• Review exception reports and investigate discrepancies.
• Ensure compliance with payroll submission deadlines.

Operational Support Functions

• Supervise PPE procurement, issuing, and record keeping.
• Oversee daily cash office issuing and reconciliations.
• Maintain accurate procurement, financial, and operational records.

Reporting & Coordination

• Compile and distribute operational and administrative reports.
• Monitor accuracy of departmental data and records.
• Act as liaison between Support Services, Finance, Operations, and Account Executive teams.

QUALIFICATION & SKILLS REQUIRED:

• Grade 12 (Matric).
• Relevant tertiary qualification (Diploma / Degree) in Administration, Finance, Business Management, or a

related field.

• Minimum 5 years experience in an operational or finance administration environment, preferably within

logistics, transport, or operational environments.

• Supervisory or team coordination experience essential.
• Experience with accounts payable, financial administration, and operational reporting essential.

The Support Services Supervisor oversees and coordinates the administrative and operational support functions
within the Support Services Department.
The role supervises the administrative team, manages multiple support processes, and ensures accurate and
efficient support, while providing operational support to the Support Services Manager.Technical Skills

• Strong MS Office proficiency (Advanced Excel essential).
• Experience with SharePoint advantageous.
• Experience with ERS, VTS, Klari-T or similar operational systems advantageous.
• Strong numerical, analytical, and reporting ability.
• Attention to detail / meticulous
• Strong administrative skills
• Ability to work under pressure, meet strict deadlines, and work independent
  
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