Supply Chain Shift Supervisor

This role is responsible for managing and overseeing all supply chain operations during assigned shifts - ensuring warehouse, transport, and inventory activities are executed safely, efficiently, and in line with company standards.

Non-Negotiable Requirements:

• Matric Certificate
• Certificate or Diploma in Warehousing & Supply Chain Management (minimum NQF 5; NQF 6)
• Minimum 3 years experience in Warehousing & Supply Chain operations
• Strong leadership and people management skills
• Working knowledge of SAP, ERP, and Warehouse Management Systems (WMS)
• Willingness to work shifts
• South African Citizen

Key Responsibilities:
Shift Operations Management

• Oversee and manage all warehouse operations including receiving, storage, picking, packing, dispatch, and returns
• Allocate manpower and equipment to meet operational targets
• Ensure compliance with SOPs and health and safety standards
• Verify and capture stock received on SAP
• Manage daily dispatch schedules, ensuring all trucks leave on time
• Conduct shift handovers and communicate key operational updates
• Maintain real-time inventory accuracy and minimize variances
• Conduct daily cycle counts and assist with monthly stock takes
• Investigate stock discrepancies and implement corrective measures
• Identify and escalate slow-moving or obsolete stock
• Drive efficiency, process improvement, and cost reduction initiatives
• Analyse performance data and identify opportunities for optimization
• Lead small improvement projects (Lean/5S)
• Prepare and submit daily, weekly, and monthly operational reports
• Maintain accurate shift documentation, attendance, and KPI tracking
• Communicate effectively with management and other departments
• Supervise and motivate shift staff to achieve performance targets
• Manage timekeeping, leave, and payroll submissions
• Conduct training and ensure ongoing skills development
• Address performance or behavioural issues in line with company policy
• Enforce compliance with health, safety, and environmental regulations
• Maintain FIFO, LOS, and high housekeeping standards (5S)
• Report and resolve operational risks or incidents promptly

Skills & Competencies:

• Strong organisational and analytical skills
• Excellent communication and interpersonal abilities
• Effective problem-solving and decision-making skills
• Proficiency in MS Office Suite and SAP
• Ability to lead a team and perform under pressure
• Attention to detail and results-driven approach
• Strong customer service orientation

Key Performance Indicators (KPIs):

• On-time dispatch and order fulfilment accuracy
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