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E-Commerce Operations Coordinator
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3 days ago21 views
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General Details
Description
- Key Responsibilities:
Process customer orders accurately and efficiently through the order management system.
Collaborate with the warehouse team to ensure timely order fulfilment and shipment.
Resolve order discrepancies and address customer inquiries related to order status.
Generate and analyse reports to identify trends and areas for process improvement.
Assist in implementing and optimising order processing procedures
Coordinate with other departments to ensure smooth order flow and customer satisfaction
Qualifications:
High school diploma or equivalent; degree in Business Administration or related field preferred
Experience in ecommerce order management, or related roles
Proficient in Microsoft Office Suite, especially Excel
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills
Problem-solving aptitude with a proactive approach to improving processes
Basic understanding of supply chain and logistics principles
Desired Skills:
- Knowledge of warehouse operations and shipping procedures
- Familiarity with customer service principles and practices
- Familiar with Amazon SFP, TikTok Shop
- Basic data analysis skills
https://www.jobplacements.com/Jobs/E/E-Commerce-Operations-Coordinator-1244293-Job-Search-12-03-2025-04-35-41-AM.asp?sid=gumtree
Id Subtitle 1343664454
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Job Placements
Selling for 10+ months
Total Ads3.66K
Active Ads3.66K
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The Operations Manager plays a pivotal leadership role, overseeing and coordinating all guestâ??facing and operational departments to ensure seamless, efficient lodge performance. Acting as the link between senior leadership and operational teams, this position drives standards, supports departmental heads, and cultivates a culture of accountability, collaboration, and continuous improvement. In addition, the Operations Manager holds senior responsibility for shaping and elevating the guest experience at the Lodge.Core Criteria:Minimum 5 years experience in hospitality operations management, preferably in luxury lodges or hotels.Proven leadership and people management skills, with experience in developing and motivating diverse teams.Strong financial acumen, including budgeting, reporting, and inventory control.Excellent organizational, problem-solving, and decision-making abilities.Outstanding communication and interpersonal skills.Commitment to delivering world-class guest experiences and upholding brand standards.Ability to work collaboratively across departments and with senior leadership.Relevant tertiary qualification in Hospitality Management or related field (preferred).Familiarity with compliance, health & safety, and labor regulations in the hospitality sector.KEY RESPONSIBILITIESOperational Leadership & Departmental OversightSupport the General Manager with all aspects of Operational management and assume total responsibility for the operations of the business unit in the General Managers absence.Oversee all guest-facing departments: Food & Beverage, Housekeeping, Guides, Maintenance, and the on-site coordination of Reservations information.Ensure operational departments deliver consistently high standards of service, safety, and guest satisfaction.Monitor daily operations, proactively identifying and resolving issues to maintain seamless lodge functioning.Support Heads of Department (HODs) in achieving operational, financial, and service goals.Financial Management & PerformanceCollaborate with the Financial Controller to manage departmental budgets, monitor financial performance, and implement cost-control measures.Oversee inventory management, procurement, and revenue generation activities within operational departments.Ensure accurate financial reporting and compliance with company policies and regulatory requirements.Drive initiatives to maximize profitability while maintaining quality and guest experience.Human Resources & Staff DevelopmentCoordinate recruitment, onboarding, and training for operational teams in partnership with the HR Business Partner.Foster a positive, inclusive
https://www.executiveplacements.com/Jobs/O/Operations-Manager-1243836-Job-Search-12-02-2025-00-00-00-AM.asp?sid=gumtree
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