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Field Service Technician
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5 days ago59 views
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General Details
Description
Field Technician: ICT s Managed Services Location: GP
Remuneration: Market Related + Company Vehicle + Work Cellphone
The Role
This is a highly active role requiring a versatile technician who can move seamlessly between high-level networking, server maintenance, and end-user desktop support.
Beyond the technical, we are looking for a professional who understands that clear communication and accurate administration are as important as the repair itself.
Key Responsibilities
- On-Site Technical Support: Provide hands-on hardware and software support for Desktops, Laptops, and Servers.
- Network Infrastructure: Configure and maintain Ubiquiti and Sophos environments (knowledge of Reyee is a plus).
- Advanced Networking: Implement and troubleshoot VLANs, routing protocols, and connectivity
- Software s Cloud: Resolve issues within the Microsoft 365 ecosystem and various server
- Administrative Diligence: Maintain strict timekeeping and ensure all job cards and tracking systems are updated accurately and in real-time.
- Availability: Participate in an after-hours standby rotation and work overtime when necessary to meet client
Requirements s Skills
- Experience First: Proven field experience and a "can-do" attitude toward solving complex technical
- Technical Knowledge: Solid understanding of network architecture, server environments, and desktop
- Language: Fully bilingual in English, Afrikaans will be beneficial.
- Certifications: While experience is our priority, CompTIA A+, N+, S+ or Microsoft Certifications https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1280716-Job-Search-04-14-2026-13-56-45-PM.asp?sid=gumtree
Id Subtitle 1354619665
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Selling for 1 year
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Purpose of the roleThe Sophos Engineer is responsible for the design, implementation, administration, and ongoing optimisation of the organisation’s Sophos cybersecurity solutions. This includes Sophos Central, Endpoint Protection (with Intercept X), Next-Generation Firewalls, Email Security, and related technologies. The role plays a critical part in protecting the business against cyber threats by ensuring robust security configurations, proactive monitoring, rapid incident response, and compliance with security best practices. The successful candidate will act as the technical custodian of Sophos environments, helping to maintain a strong security posture while supporting business operations.Key ResponsibilitiesManage and administer the Sophos Central platform and all associated components, including Endpoint Protection, Intercept X, Server Protection, Email Security, and Sophos Firewalls (XGS or equivalent).Monitor security alerts, investigate incidents, analyse malware infections or intrusion attempts, and execute timely remediation actions.Design, configure, and maintain Sophos Firewall policies, including firewall rules, VPN (site-to-site and remote access), web/application filtering, QoS, NAT, and reporting.Implement and enforce security policies for endpoints, servers, networks, and users across Windows, Linux, and macOS environments.Perform regular system updates, patching, health checks, and backups of Sophos configurations and policies.Generate and review security reports on threat landscape, protection status, and compliance metrics for management and stakeholders.Troubleshoot complex technical issues related to Sophos products and coordinate with Sophos Support or vendors when necessary.Ensure seamless integration of Sophos solutions with existing infrastructure such as Active Directory, Microsoft 365, SIEM tools, and other security platforms.Participate in vulnerability management, patch management, and incident response processes.Document configurations, processes, and changes; provide training and knowledge transfer to IT teams and end users where required.Support on-call or after-hours requirements as part of a rotational schedule (where applicable). QualificationsGrade 12Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Cybersecurity, or a related field will be advantageousRelevant industry certifications are highly advantageous, including:Sophos Certified Engineer (Firewall or Central Endpoint)Sophos Firewall Architect (preferred for senior roles)CompTIA Security+, Network+, or equivalentCCNA, CEH, or other cybersecurity/networking certificationsStrong understanding of networking fundamentals (TCP/IP, DNS, DHCP,
https://www.executiveplacements.com/Jobs/S/Sophos-Engineer-1282071-Job-Search-04-17-2026-09-00-15-AM.asp?sid=gumtree
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