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Experienced in the full spectrum of IR namely drafting of notices, chairing hearings, client interaction where necessary and attend to CCMA and Council arbitrations.Assist employees and management with queries and requests.Use discretion and maintain confidentiality at all times.Advise management on all matters that involve conflict between employees.Perform general administrative duties, which may include filing.Work to improve communication, cooperation and planning in the IR.Assist in the development of company IR protocols, operating procedures and handbooks.Maintain and follow company policies, regulations and procedures related to the function, rights and responsibilities of all staff.Ensure that all staff members are aware of the company IR protocols and regulations, and that employees have access to the relevant handbooks when needed.Work with the operations Managers with respect to disciplinary action required, including preparation of documents, investigation of any offence, scheduling hearings and attendance at hearings.Support IR and operational managers on any CCMA, Bargaining Councils or Labour Court referrals.Ensure continuous revision, internal training and updates are provided on various IR and recent case law conducted regularly across all levels and where necessary coordinate external training on relevant matters.When necessary, work with the unions and management in managing conflict between parties and employees.Assist in the company and induction of new staff on the code of conduct and IR protocols and operating procedures.Any other duties as may be assigned to you.Qualifications:Grade 12 / Matric or Equivalent Qualification.Certificate, degree, diploma or other relevant experience relating to HR, IR/ ER, SA Labour Legislation.Excellent command of the English language, both written and spoken.Attributes:Attention to detail, systems oriented, organized, analytical.Able to resolve conflicts and manage grievances.Good communication skills in English and sound ability to communicate effectively across all levels.Self-motivated, honest, high integrity, courteous and helpful.The ability to function well under pressure, prioritize matters and act on them accordingly.The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame.Needs to be culturally aware with good ethics, problem solving and strategic thinking competencies.Continuously pursues to improve skills through on the job or external training.Preferred skills and experience:A minimum of 2-3 years prior experience in an industrial relation
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