Houseman | Luxury Guesthouse (Three Anchor Bay)

*Only South African Residents will be considered*

Join this award-winning hospitality service provider that is based in Three Anchor Bay within the role of Houseman by keeping up and maintaining all external appearances.

Minimum Requirements:

• 3- 5 years’ Houseman experience within a 4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel Grade Experience)
• Must have experience in interacting with International/National Guests
• Must have knowledge of cleaning chemicals, equipment, and techniques
• Must have relevant inventory management experience
• Must be a champion in driving strong communication and collaboration initiatives
• Strong attention to detail and time management skills
• Naturally empathetic with a strong work ethic
• Must have a hands-on-approach with a can-do work style and be in good physical health to perform cleaning tasks
• Computer literate | MS Office and Semper Property Management System (Advantageous)
• Excellent command of English, multilingual proficiency beneficial
• Own reliable transport/transport arrangements (Own transport and valid drivers’ licence will be advantageous)
• Flexibility to work Weekends, Public Holidays, as per shift requirements
• Working Hours | 9 Hour Shifts (inclusive of 1 hour lunch)

Key Responsibilities:

• Support the smooth running of the housekeeping department
• Perform all external cleaning duties and janitorial duties
• Perform concierge duties to serve Guests
• Ensure that all external public areas are clean and presentable
• Maintain, restock, and replenish relevant supplies
• Ensure adherence and compliance to all due diligence requirements
• Collaborate with other team members to ensure efficient operation
• Provide excellent customer service to guests, addressing any concerns and requests promptly and professionally
• Work towards achieving best service levels presented to Guests
• Manage all daily/weekly & monthly reporting processes
• Demonstrate strong team support and collaboration among co-workers

In return this opportunity will offer 24 hours shifts per month (R30.00 p/hr | avg. R5 760 p/month based on 24 shifts) within a professional and award-winning hospitality service provider environment.