Director of Food & Beverage

Fancourt, an iconic golfing and lifestyle destination in George (Southern Cape), is now recruiting for the position of Director of Food & Beverage to join our Executive Team.

As a proudly South African company, we are all about customer joy and delight. We actively create and deliver unique hospitality experiences in everything we do.

The Director of Food & Beverage at Fancourt will be instrumental in shaping and delivering our culinary vision and experience. We are seeking a person who can partner with all the role-players in this space to consistently deliver hospitality experiences that are put together with care, delivered with joy, and leave our customers with memories of a certain brand of magic that they cannot compare to anywhere else.

We are looking to bring into the team someone who truly understands a complex 5-star hotel and resort environment; who is capable of effectively building leadership, knowledge and craftsmanship in the food and beverage industry. The ideal candidate will have a track record of success in these areas and is on a personal level creative, passionate about the industry and particularly skilled to deliver luxury and quality in the most delicious way possible, across a number of outlets.

KEY RESPONSIBILITIES: You will be responsible for the overall Food & Beverage Division throughout the Estate (please note that these are key areas and therefore not an exhaustive list of duties):

• Ensure the food and beverage offering is of a world-class standard at all touch points
• Ensure that menus and special touches are continuously refreshed, cohesive and aligned to the concept in each outlet
• Ensure Member and Guest relationships are built and supported effectively, professionally, warm and sincere; ensure feedback is attended to promptly and with empathy;
• Ensure the development of talent is prioritised, successful and aligned to the required key competencies per area of our hospitality offering;
• Ensure sound financial, operational and people management practices are implemented and adhered to;
• Ensure financial management practices, as well as budgeting and controls are understood and that it is meeting targets (stock and OE controls are in place and adhered to, budgets, CAPEX projects, forecasting, audits, etc.);
• Ensure health and safety requirements and hygiene standards are understood and complied with.

In short build a team and a food & beverage brand that are truly exceptional.

KEY COMPETENCIES AND BEHAVIOURS: The role requires someone who is competent in communicating with internal and external stakeholders at all organisational levels (in writing or verbally), establishing and maintaining constructive and cooperative working relationships with others, making decisions and solving problems, and organising, planning, and