Sales Manager

Key Responsibilities

• Sales & Stakeholder Engagement:
  Negotiate STO and FIT rates, build partnerships with tour operators, OTAs, and corporates, and represent the lodge at trade shows and client-facing events.
• Marketing & Media Management:
  Develop and brief advertising content, manage media placement (digital and print), liaise with media partners, and oversee social media and promotional campaigns.
• Public Relations & Guest Engagement:
  Respond to guest feedback, maintain consistent brand messaging, manage PR content, and coordinate mailers and newsletters.
• Event Coordination:
  Support and attend weddings, conferences, golf days, and corporate functions. Conduct welcome briefings and site inspections for visiting groups and agents.
• Reporting & Analysis:
  Compile and interpret marketing reports, track guest origin data, maintain databases, and contribute to the annual marketing strategy and budget planning.
• Collateral & Content Oversight:
  Ensure all rate sheets, signage, flyers, promotional materials, and OTA listings are accurate and up to date. Source promotional gifts for events and inspections.
• Liaison with External Partners:
  Collaborate with outsourced marketing teams to align messaging, review deliverables, and maintain consistency in representation across platforms.

Ideal Candidate Profile

• Minimum 4 years of sales experience in the hospitality or tourism sector, preferably within a lodge or boutique hotel environment
• Strong background in campaign management, content creation, and sales negotiation
• Experience with conference sales and group bookings highly advantageous
• Excellent written and verbal communication skills
• Skilled in multitasking, project management, and marketing administration
• Able to manage budgets, negotiate with partners, and oversee multiple campaign channels
• Willing and able to live on-site and work occasional weekends and evenings as needed

Benefits

• Live-in accommodation provided on-site
• Work in a heritage-rich, nature-based luxury lodge environment
• Opportunity to contribute strategically to the growth of a renowned destination brand