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Key Account Manager

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9 months ago372 views

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Isilumko Staffing.

Job Type:Full-Time

Description

Looking for a seasoned Account Manager to oversee clients in TES Industries. Must have a minimum of 5 years' experience in Retail, FMCG, MINING industry. This position is expected enhance strong and deep relationships with nominated accounts. It is therefore essential that this person has extensive experience in identifying and influencing senior key decision makers and influencers up to C level within the Accounts.

Must be able to;

Develop relationships with key decision makers.

Build account plan and strategic initiatives.

Grow the accounts.

Become an integral part of the team and accounts.

Identify opportunities and Gaps.

Build value proposition for value chain and customers.

Experience in Labour Broker/Staffing advantageous

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTU1MDg2NjMyP3NvdXJjZT1ndW10cmVl&jid=1621181&xid=2955086632

Id Subtitle 1221744121

Isilumko Staffing.

Selling for 2+ years

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A software development company is looking for an experienced Account Manager to join their team. Key deliverables• Ensure client is sufficiently enabled to maximise solution utilisation• Ensure client is satisfied with services received and drive improvements on areas where dissatisfied• Effectively partner with the rest of the services team to ensure the overall teams success• Effectively partner with the business development manager team to ensure optimization opportunities are realized• Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market• Act as the main point of contact in all matters relating to client concerns and needs• Build and strengthen client relationships to achieve long-term partnerships• Maintain accurate client records, keeping track of any contract updates and renewals• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients• Take inquiries and requests from customers and address their needs• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs• Meet regularly with other members of the team to discuss progress and find new ways to improve business• Generate progress reports to give to clients and higher-ups within the organisation• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Technical knowledge, skills and abilities• Management of customer communications• Understanding of Internal Audit and Risk Management• Problem solving skills and ability to deal with potentially difficult clients• Mature individual with high level of emotional intelligence• Proven track record of meeting or exceeding quotas and receiving positive customer feedback• Proficiency with common customer success and customer relationship management software, such as Salesforce Behavioural, soft competencies and skills• On the ball• Highly accurate• Strong communicator• Sense of humour• Accountability• Detail-orientated• Driven• Financially literate• Success-orientated Education and qualifications• Matric certificate• Completed Business Degree / similar is highly preferable Details of experience• Proven work experience as an Account Manager or Key Account Manager focusing on the African Market• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level• S... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzOTg4MjgwP3NvdXJjZT1ndW10cmVl&jid=1184962&xid=2133988280

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Support the organization by enabling customers to define, develop, and deploy their next-generation Data and Analytics strategy.Build strategic relationships with executives and key decision makers in our clients to promote our portfolio of Data and Analytics solutions.Allow our clients to empower their organisations with analytics, by providing their business users the tools and capabilities to understand and analyse data, visualise information, predict business and operational outcomes and automate decision making using machine learning.Collaborate with clients to ensure comprehensive and accurate understanding of their requirement and devise effective resolutions through innovative solutions architectureHigh Calibre presentation skills, to convey architected solutions/proposals to all client levels including C-Suite clienteleAdhere to good governance, risk and compliance within the within the broader governance standardsProspect for new client engagement and opportunity development.Leverage the wider sales team to plan the overall Data and Analytics strategy within a set of defined accounts.Manage all aspects of a sales cycle from opportunity identification, through to the negotiation and closure of contracts.Gain the trust of senior IT and business executives within named accounts and foster long-term partnerships.Be proactive with our clients to ensure that the organization Data and Analytics capabilities become the first choice for our strategic customersProduct and solution costingPreparing CVP’s (fit for purpose solution)Business case modelling on current vs target state, and clearly articulate financial and value Qualifications and Experience: Technical Qualification or DegreeExtensive experience in enterprise sales rolesExtensive experience in selling Data, Analytics, and Business Intelligence solutionsA background in consultative customer engagement with an Analytics Software provider or on the sales team of an Analytics resellerWritten and verbal communication skills; ability to present to executives and senior executivesAbility to sell solutions in a multiproduct environment, On-premises, Hybrid or as a ServiceProven ability to work with global cross-functional teams and achieve success for customersBalance of strategic and tactical skillsSolution selling approach, Business case, ROI etc.In-depth knowledge of an industry or industriesDemonstrated Experience in Influencing and directing conversations with others through storyboard telling Competencies/Skills Extensive knowledge in advanced data productsExtensive Experience in in-field technologies and solutionsExperience in Cloud technologie... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTI3Njk1NDM/c291cmNlPWd1bXRyZWU=&jid=1299226&xid=152769543

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Description A leading international wholesale (b2b) fibre, cloud and communications company is currently expanding commercial operations in South Africa. We are currently seeking an experienced account executive to bring in new logos to the company and manage accounts. About the job Develops Sales Strategies To Grow Revenue From Existing And New Sales Opportunities.The Role Is Predominantly Focused On Driving Net New Revenue.As The Primary Client Contact, With Strong Expertise In Identifying clients, You Will Work With Clients To Understand And Position the client As Partner To Jointly Solve Problems.Facilitate Ideation And White Boarding Sessions With Clients To Optimize Share Shift Opportunities.Maintains An Agile Market And Competitor Awareness To Identify Opportunities And MaximizePenetration In Markets Held By The Competition And Foster Partnerships With New And Existing CustomersResearch The Clients’ Business, Financials And Market To Identify And Capitalise On Net New Revenue Opportunities.Engages In Dialogue With Clients Sharing Newsworthy Insights And Articulate Customer Value Drivers In Light Of Our Value Proposition.Interacts Across All Levels In The Client Organization.Understands Workflow And Value Chain In Order To Build Successful Internal Relationships To Aid Client Delivery.Maintain Knowledge Of Current Industry Trends And Business Needs To Proactively Work With ClientsUnderstand Competitive Landscape And Offerings To Differentiate The Value Of Solutions.Consistently Shares Newsworthy Insights About The Market, Educating Clients On New Issues And Outcomes.Understands Workflow And Value Chain, Understand Internal Client Delivery Processes In Order To Ensure Client Satisfaction.Work Closely With Product, Analytics, Sales And Other Departments To Influence Product Strategy And Roadmap To Best Support Client Account Initiatives.Maintains All Customer Records In Salesforce CRM Database.Develops and manages a 30 Day Forecast And 60-90-120 Day Pipeline Within CRM.Provides Weekly And Monthly Forecasts To Management.Performs Other Duties As Assigned With Integrity And Honesty. Requirements Degree or Diploma with proven solution selling experience within the telecommunication sector3-5years of progressive experience in a consultative selling context and business development.Relevant industry experience (b2b wholesale... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjA5OTQzOTgwP3NvdXJjZT1ndW10cmVl&jid=1411154&xid=4209943980

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The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting relationships. They will also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Be apt in building strong relationships with strategic customers. Also be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. STAKEHOLDER MANAGEMENT: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.Overseeing customer data and account management.Ensure both the company and clients adhere to contract terms.Serve as the link of communication between key customers and internal teams.Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.Study competition to find new ways to retain customers.Create plans to address clients’ business needs.Collaborate with internal teams to address customers’ needs.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Maintain and enhance growth and profitability of Strategic Accounts through collaborating and championing the delivery of the SEB value proposition with specific focus on increasing financial inclusivity in the mass market and shared value creation for key strategic accounts.Execute customer centric strategies to continuously improve process, product and systems to address changing service requirements that enhance the SEB partnership experience.Manage campaigns and interventions in line with opportunities, available resources, product scope and best practices while ensuring Return on Investment realisation.Actively manage and report on the achievement of Key Account Portfolio targets as well as industry performance and trends.Maintain a customer led approach to stakeholder management.Through use of a data and mutual value led stakeholder engagement approach, develop a portfolio stakeholder engagement plan, which enables growth for SEB and its key strategic key accountsEnsure a consistent, detailed understanding amongst all deal team members of the Key Account Management Portfolio targets, goals, performance levels, products, business rules and conditions. COLLABORATION: Manage relationships to make it easier for new relationships to take shape and efficiently unlock access to shared value both within the business and for our external partnersMonitor and resolve escalated partner... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjg5NzAxODc5P3NvdXJjZT1ndW10cmVl&jid=1480301&xid=3289701879

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Business Consultant – Property Specialist

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Business Consultant Position: Full time, Hybrid (Office based) Location: Johannesburg Please send your latest CV to Michelle - kindo.m@abcworldwide.com COMPANY PROFILE Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market. They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary. About the role This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa. Key Responsibilities Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influences in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of inquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness Core Competencies Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDY4MzA4MTM/c291cmNlPWd1bXRyZWU=&jid=1545840&xid=246830813

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