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Installation Manager
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General Details
Description
- To make sure every installation is delivered with success and efficiency
- To lead project managers and installations teams
- Responsible for the development of their teams
- Manage and drive customer engagement and success
- Deliver and manage Gauteng installations schedule and ensure efficiency
- Drive and manage performance management
- Manage staff employee relations and disciplinary processes
- Design and drive employee engagement initiatives
- Drive high performance through effective leadership
Primary Responsibilities for the Role
People Management
- Resource planning and allocation for various projects with the projects department
- Provide coaching to installers where technical and operational gaps are identified.
- Monitor and manage the installer assigned to a project.
- Evaluate performance of team on every project
- Make sure the disciplinary code is followed and employees are managed correctly and fairly
- Make sure the team is efficient in all implementations – using the correct number of days per scheduled project and highlighting installs that have not been efficient
- Managing training and budgeting within their teams
- Develop all employees in all aspects of their careers
- Responsible for growth of their team members
Business management and driving efficiencies
- Ensure that MICROS standards and documentation are adhered to
- To ensure the operational objectives and efficiencies of the company are met by working with the Micros Operations Manager and other necessary stakeholders
- Implement adequate controls, approved by Senior Management, within the framework and requirements of our policies and procedure and ensure adherence to these policies and procedures.
- Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to the hospitality industry
- Actively contribute to the growth and advance of the company by investigating and recommending alternative business models, systems, and products, which could potentially contribute to growth or reduce expenditure
Project management
- Ensure that the projects are executed timeously without delays.
- Provide technical support on escalated issues by escalating to the relevant technical departments and highlighting these issues to management
- Ensure projects are delivered within budget.
- Complete any additional projects which may be assigned from time to time. Such projects may well be outside the scope of the day-to-day responsibilities incorporated in this job description
- Manage the project management team
Reporting
- Do monthly reporting on the installations teams on p...
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Id Subtitle 1085325300
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Adapt IT
Selling for 2+ years
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The lead developer reports into the Head of IT. Although the responsibilities are primarily technical, the lead developer generally serves as an interface between the developers and management, have ownership of development plans and have supervisorial responsibilities in delegating work and ensuring that software projects come in on time and under budget.
DUTIES & RESPONSIBILITIES
To ensure that all of the developers in his/her team are adhering to the software quality standards agreed by the team and the wider development team so that work is done to the highest possible quality.To understand and be able to talk about and explain the importance of principles of good software design and development so that they are able to produce software of the highest possible quality in the fastest possible time and will be able to continue to do so in the future.To ensure the features developed by the team are produced to the highest possible quality in the fastest possible time and no less, so that they are able to continue to do so in the future.To show the developers the better ways of doing things and help improve their skills so that they all become better at their jobs.To act as example to all the developers by being the person who most closely follows the principles and practices they have committed to so that the developers feel confident they can too.To act as example to all the developers by advocating learning and taking the time to do so, so that the team feel comfortable they can too.Manage the successful delivery of projects by careful planning and coordinating across the full delivery lifecycle.Work closely with the department’s Project Manager, coordinating business analysts and developers, as well as liaising with key project stakeholders as required.Independently deliver results on both departmental and business projects.Provide regular and effective progress updates to and work closely with the Project Manager/Business owner to ensure the management of any delivery risks or issuesDefine delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reportingParticipate in reviews and meetings and provide updates on project progressTake responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standardsWork closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of existing and new systemsContributing to post implementation reviews helping to demonstrate success or otherwise of projectsSuppo...
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