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CRM Presales Consultant
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General Details
Location:
Advertised By:Agency
Company Name:Deka Minas (Pty) Ltd
Job Type:Full-Time
Description
A leading SaaS platform provider is looking for a presales professional, who will work in close collaboration with sales teams to create solutions and drive business closures.
Key Responsibilities:
- To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding.
- Present and demonstrate end-to-end product capabilities to all required point-of-contacts at prospect’s / customer’s end.
- Create Solution Document / Business Proposals, respond to RFQs/RFPs and create quick proof-of concepts / custom demos / integrations to help sales team negotiate contracts and drive deal closures.
- Understand the software and tools’ ecosystem of each prospect/customer and come up with most optimal ways of connecting the company to them.
- Assess the customer needs and arrive at the best solution via close collaboration with client’s POCs, sales team, product/technology team, delivery team and partner teams, as required.
- Gain thorough understanding of the product/platform and continuously learn from new product updates and pitch them appropriately to the clients, based on their requirements.
- Gain continuous knowledge of the competition landscape and their offerings across all required domains and regions.
- Providing continuous feedback to product development / delivery team / sales team w.r.t. new trends / solution expectation from the customer sides based on market demand / research.
- Continuous engagement with technology, delivery, partners, and 3rd party technology vendors to drive innovations and enhancements to product / platform, thereby creating new opportunities for up-sell / cross sell across various domains / business verticals and across all regions.
- Follow best practices and drive process efficiencies / automations & technology innovations.
- Should aim to become the solution expert and go-to-person for the regional sales team to provide solutions to cater to various customer demands and business needs.
- Build strong relationships with clients & partners and continuously explore upsell / cross-sell opportunities for company products or services with them, in close collaboration with the Sales Team / Customer Success Team.
- Participate actively and deliver Knowledge Sharing Sessions & Trainings to internal teams / partners.
Requirements:
- 2-4 years of experience in Pre-sales role (preferably in Manufacturing/Automotive/Healthcare/Real estate domains or working in a CRM product organization).
- Excellent written and verbal communicatio...
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Id Subtitle 1208909598
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Deka Minas (Pty) Ltd
Selling for 2+ years
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The Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require.
Primary Responsibilities for the Role
Delivers and executes quality Support to the customer as per the SLA/Contract
Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team.
Project implementation
Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments.
Consulting and customer engagement
Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented
Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are evidentCollaborating closely with Technology to ensure that trends with regards to existing or new products are constantly reviewed and monitored.Engaging in value adding communicati...
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The primary objective is to drive profitable growth of the company products and solutions in line with the accelerated growth strategy within the SADC region.
Key Responsibilities
Working with marketing to build and communicate unique value propositionsUnderstanding our solutions differentiation to effectively position and sell against competitive offeringsUnderstanding the value that our products create for customers and help shift the conversation from price to value, leveraging data.Driving growth of strategic accountsDeveloping and maintaining relationships with customers, regulators, market participants and business partnersCollaborating with commercial leaders to establish and execute on the sales strategy for the regionWorking closely with the marketing team to understand macro and micro market dynamics, market size, segmentation, our share and competitive shareDevelop specific sales plans to ensure growth both long and short-term.Forecasting annual, quarterly and monthly sales targets and meeting growth objectivesAccelerating growth by proactively creating, managing and driving opportunities through the funnelEngaging cross – functionally to contribute to a healthy funnelUnderstanding target customers, their buying processes, and key motivations to help optimize our sales approachManaging regional orders meticulously through strong collaboration with globally placed manufacturing facilitiesCoordinating customer product trainingEnsuring overall customer satisfaction throughout the buying journey, by coordinating the right level of support from marketing, engineering, operations, global manufacturing facilities, and after sales support.Continuously expanding knowledge of products, services, and features within our portfolio by collaborating with marketing and engineeringStaying current with developments in the industrial & mining industries, both locally and globally, to be a great subject matter expert for customers and the business.Educating sales teams with presentations of strategies, seminars and regular meetings
Minimum Requirements:
Business degree with strong technical experience/ Engineering degreeAt least 10 years of Sales/BDM and or Marketing experience in industrial and miningSADC technical sales experience with a multinational companyThorough knowledge of SADC marketProven success in solution environmentMarket development experienceStrategic/tactical planning and execution
Skills:
Great at navigating customer negotiations, considering both short term and long-term implications, and landing deals that are win/win for the customer and the businesshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzMzUxMjYzP3NvdXJjZT1ndW10cmVl&jid=1394262&xid=2133351263
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Purpose of role:
The overall responsibility is to drive growth and strategic renewal in IT by transforming an organization’s traditional analog business into digital ones. The incumbent will put a special focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes.He/She will serve as an an established digital leader and will have the skills to influence at every level, imparting digital knowledge and skills in a constructive, empowering, and collaborative way. The incumbent will work closely with our COO and other Exco members, to ensure driving force behind their organizations digital transformation.
Responsibilities:
Drive digital innovation and serve as a cross-functional change agent.Set and implement digital strategy by working with cross-functional partners to map and transition traditional processes to digital onesBe a digital evangelist, championing the use of digital technology and practices to engender a digital mindset from the top downEnsure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystemMeasure ROI on digital projects, fine-tuning approaches as needed to ensure were investing in the right tools and resourcesDevelop a clearly defined and compelling digital strategy for the company’s futureEnsure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment, resource allocation and executionWork with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business modelsOwn and centrally monitor the digital innovation project portfolioBuild, manage and continue to grow an internal digital innovation ecosystemIdentifying new tools – AI, digital, CRM – that can support, enhance and improve our solutionsWork closely with HR to attract and retain top talent, and to build digital capabilities across the company.
REPORTING
Monthly feedback to EXCO to IT deliverable and alignment
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externally stakeholders
RELATIONSHIP MANAGEMENT
Work with various stakeholders across the organisation to understand data requirements and apply technical knowledge of data management to solve key business problems.Build and maintain positive relationships with all clients and service providers.Be able to explain technical concepts to non-technical business leaders.
TIME MANAGE...
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Purpose of the Job:
The purpose of this role is to perform the duties of a Oracle Junior Architect within the Clients Advisory Business Unit locally and as part of the wider global Clients Global Delivery Network (GDN). The successful applicant will be a platform Architect and a Subject Matter Expert (SME) in Oracle solutions. This is a key role and the applicant would be accountable for the delivery of a robust and scalable Enterprise-wide platform architecture that will deliver on clients strategic objectives and will ensure that solution architecture is developed in alignment with the Enterprise Architecture and Functional design of client requirements. As part of the Clients GDN, successful candidates would be working on projects with the Clients member firms in many different countries. Initially the majority of the work would be remote, although the ability to travel for client projects across Africa, in Europe and further afield will be expected in the future. Candidates should have a passion for exploring how Oracle can solve our clients practical business problems in a cost-effective way. Candidates should also be committed to working with the Clients teams to help ensure that the envisioned Oracle solution is delivered on time, on budget and at the required level of quality.
Key job duties or responsibilities:
Implementation / Project Delivery: Owns the functional and technical end-to-end solution: ? Ensures end-to-end solution cohesion and correctness.
Designs and takes responsibility of the governance for an integrated system that meets the product-owners vision.
Assesses the systems architecture currently in place and works with technical staff to continually improve it.
Provides leadership and guidance to the team throughout the implementation to ensure accurate delivery of project plans.
Owns the specifications and requirements into the systems architecture.
Assists the Product Owners / functional resources with requirements gathering and provides design guidance.
Facilitates discussions with business and technical stakeholders to translate the critical business requirements and present a technical vision and solutions in the form of software products, customizations, and integrations.
Provides regular updates on any developments in systems architecture projects.
Assist GDN Leadership to design and present high-impact messages to customers senior level management
Ability to successfully communicate complex topics regarding solutions and related projects to audiences both with and without deep technical skills.
Provides current best practices and solution alternatives as part of functional or technical design documents.
Communicates effectively with clients, leads meetings and workshops.
Presales and Sales Support
Devises scope and owns...
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Temporary work for STAR modern embroidery machine operator. This is available on call only, when there is an order, company not busy. Johannesburg CBD. Day rate.Whattsapp only: 0711394967
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*Reference: JHB005343-PC-Jh-1*
Our client in the Real Estate and Property industry is seeking an Outbound Call Centre Agent to work remotely
**Minimum requirements:
**
* Matric
* Min 2 years’ Outbound Call Centre Experience
* Own Laptop/Computer with Wi-Fi is essential
* Draw daily leads from HubSpot CRM System
* Contact property owners who are
potentially in the market to sell their property
or to create an opportunity to consider selling
their property to the company
*
Consultant: Poleen Cass - Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R R6 000 plus Commission
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