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Business Relationship Representative
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2 years ago3714 views
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General Details
Location:
Advertised By:Agency
Company Name:Empire Recruitment
Job Type:Full-Time
Description
Business Relationship Representative is to be a tech guru and brand ambassador for the company by providing product training and support to all our clients retail FSP channel stores. You will also be the customer service champion by hosting in store promotions showcasing our products, services and benefits to potential customers as well as being a first point of contact for all sales and after sales queries.
Qualifications & Experience:
- Matric
- 2 to 3 Years of proven experience in either a technical, retail or sales environment
Non-Negotiables
- Driver’s license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjEyMjI5OTgyP3NvdXJjZT1ndW10cmVl&jid=377292&xid=2212229982
Id Subtitle 1021756221
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Empire Recruitment
Selling for 2+ years
Total Ads124
Active Ads124
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Main purpose of the Job:
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications:
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent Knowledge & ExperienceAchievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements:
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities:
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes/ budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes/ budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standards• Ensure that stock levels are monitored
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Join the exciting world of craft brewing
A leading brewery company known for its exceptional beers and commitment to customer satisfaction. Were seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If youre a beer enthusiast with excellent communication skills and a passion for delivering top-notch customer service, wed love to hear from you!
Position Overview:
As a Customer Service Call Centre Representative, you will be a crucial part of our customer support team, providing exceptional service to our valued customers. In this ad hoc role, you will handle customer inquiries, resolve issues, and assist customers with their queries, primarily via phone calls. This position offers a flexible schedule, making it a great fit for individuals seeking part-time or occasional work.
Key Responsibilities:
Handle incoming customer inquiries and provide prompt and courteous assistance.Address customer concerns and resolve issues effectively and professionally.Provide information about our brewerys products, including beer varieties, promotions, and availability.Maintain accurate records of customer interactions and transactions.Collaborate with team members to ensure a seamless customer experience.
Qualifications:
Excellent communication skills, both verbal and written.Strong customer service orientation with a friendly and patient demeanor.Enthusiasm for beer and a willingness to learn about our products.Ability to work independently and as part of a team.Previous customer service experience is a plus, but not required
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Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
The successful candidate will join a high - performance sales team at their Johannesburg office to effectively manage an existing client base and source new sales opportunities and close sales to achieve targets. You will play a key role in increasing income and revenue by managing staff, negotiating and building relationships with clients,generating leads, qualifying prospects and managing sales. Integral part of this position will be to be in the field with Sales Representatives and Customers and the Market/Selling of the product.
Requirements:
5+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantageExperience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & initiative-takingProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skillsDiligence
Should this fit your skill-set, please apply via the job Ad.
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Job Description/Duties:
· To be the principal point of contact between the Company and its agents and customers.
· To ensure customers have the correct products.
· Ensure forward share and visibility.
Customer relations:
· Establish, develop, and maintain positive business and customer relations.
· Expedite resolution of customer problems and complaints to maximize satisfaction.
· Grow and maintain customer database.
· Seek new opportunities.
· Present, promote and sell products/ services using solid arguments to customers.
· Complete weekly call cycles.
Sales targets:
· Achieve agreed upon sales targets within schedule.
· Coordinate sales effort.
Monthly reporting:
· Submit monthly reports- performance and competitors in landscape.
· Supply management reports of customer needs, problems, interests, competitive activities and potentials.
Other:
· Attend meetings when required- Management and customers.
· Collaborate with other businesses to drive business performance.
· Attend trade shows and marketing events.
Minimum Requirements:
· Grade 12.
· Tertiary qualification in Business, Marketing communications or any other relevant field will be advantageous.
· Minimum of 2 years proven work experience as a sales representative.
· Proven track record of successfully managing customer relationships.
· Valid driver’s license.
· Excellent knowledge of MS Office.
· Working knowledge of CRM Systems.
· Relationship management skills and openness to feedback.
· Ability to create and deliver presentations.
· Prioritizing, time management and organizational skills.
· Strong verbal communication skills.
· Ability to work efficiently- on your own or as a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDI1OTIwOTQ2P3NvdXJjZT1ndW10cmVl&jid=1202490&xid=2025920946
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Department: Retail Sales
Reporting To: Head of Retail Sales and Distribution
Location: Durban Central, KZN
JOB PURPOSE
Responsible for developing and managing business operations to increase sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
FORMAL QUALIFICATION REQUIRED
Business Degree and FAIS Compliant. RE qualifiedPassed RE1 and Registered as a K1, an advantage
WORKING REQUIREMENTS AND KNOWLEDGE
6 to 12 years’ experience in Sales of Insurance products2 to 5 years’ experience in managing and motivating a Sales team
KEY RESPONSIBILITES
Formulate Sales strategies and roll-out campaigns across the regionDrive the Sales of all Insurance productsEnsure maximum penetration of Insurance products across all channels and clientsBuild strong relationships with key stakeholders in the Group and externallyParticipate in relevant Provincial events and deliver best practicesAnalyse data on competitors, pricing, trends and identify gapsCompile up-to-date Sales Reports on the ProvinceLead, motivate and manage a team to achieve and exceed sales targetsFoster a great team environment. Manage all HR, Recruitment and Performance aspectsEnsure that Compliance and regulatory aspects are adhered to
BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES
Customer Focus, Customer ServiceVerbal Communication, Informing OthersProcess Improvement, Problem SolvingPeople Skills, Teamwork, People ManagementManaging Processes, Emphasizing Excellence
Should you wish to apply for this position, please email your latest CV and motivation to miriam@abcworldwide.com
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*Reference: JHB005343-PC-Jh-1*
Our client in the Real Estate and Property industry is seeking an Outbound Call Centre Agent to work remotely
**Minimum requirements:
**
* Matric
* Min 2 years’ Outbound Call Centre Experience
* Own Laptop/Computer with Wi-Fi is essential
* Draw daily leads from HubSpot CRM System
* Contact property owners who are
potentially in the market to sell their property
or to create an opportunity to consider selling
their property to the company
*
Consultant: Poleen Cass - Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R R6 000 plus Commission
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