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German Customer Support (BPO Industry)
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2 years ago2940 views
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General Details
Description
Als primäre Anlaufstelle für unsere Kunden bist du der Profi...
- im Vervollständigen von Mandanten- Informationen, -Daten und -Dokumenten
- in fachlicher Beratung bei Inbound-Calls zur Verständlichkeit bei Rückfragen
- darin, den Hörer in die Hand zu nehmen und erfolgreich Leads in Mandanten zu verwandeln
- in der Bearbeitung und Beantwortung von E-Mails zu Themen rund um Rechtsschutz, Chancen auf Anspruch und Erstberatung
- im Feingefühl für Belange des Kunden bei der Nachakquise
- in der digitalen Erfassung, Verwaltung und Pflege von Dokumenten und Datenpools
- im umfassenden hoch-qualitativen Service bis zur absoluten Kundenzufriedenheit
Wann du zu uns passt.
Neben dem notwendigen cultural fit, bist du genau richtig, wenn..
- du rechtlich befugt bist in Südafrika zu arbeiten, weil du über eine südafrikanische Staatsbürgerschaft oder Permanent Residency verfügst
- du sehr gute Deutsch (Muttersprache) und Englisch- Kenntnisse hast
- Kommunikation in Wort und Schrift keine Stärke sondern eine Waffe in deinen Händen ist
- deine Begeisterungsfähigkeit ansteckend ist
- Herausforderungen für dich ein Grund zur Freude sind
- du mit Kunden ebenso professionell wie auch freundschaftlich umgehst
- du die Fähigkeit besitzt, auch neutrale Informationen spannend und aufregend zu machen
- Einfühlungsvermögen und Empathie Fähigkeiten sind, die du nicht anwenden musst, sondern gar nicht erst ablegen kannst
- du technisches Verständnis mitbringst
- du verstanden hast, wie Selbstbewusstsein und Teamwork zusammengehören
Was du von uns hast.
Bei uns bist du Mensch, und keine Nummer! Werde ein Teil von uns und freue dich auf...
- ein junges, smartes und agiles Team
- ein cooles, hippes Office in der Innenstadt Kapstadts mit Rooftop, Bar und Fokus auf gute Flat Whites
- eine attraktive, marktgerechte Vergütung
- semi-flexible Arbeitszeiten
- keine Nachtschicht & freie Wochenenden
- überdurchschnittliche Anzahl an bezahlten Urlaubstagen
- Extras für das richtige Mindset, wie Yoga- und Gym- Sessions
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Id Subtitle 1021295664
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ABC Worldwide
Selling for 2+ years
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By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
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The Export Manager is responsible for defining and implementing export sales strategy to meet the sales, volume, and profitability objectives for the assigned markets. This role is based in South Africa (Johannesburg or Cape Town preferred) with frequent business travel to export markets, i.e. Africa, Middle East, Indian Ocean Islands and other areas as required.
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We are currently looking for a UX/UI Designer to join the Ditto product team. In this role, we are looking for an individual who will rock the boat and drive the design of our core products. You will work on three of our core products (including a stealth project launching later this year).
About us
Ditto is a technology company. We create products that recruiters and candidates love to use. Recruiters use Ditto to source and place top candidates and candidates use Ditto to get connected to new opportunities all over the world. If you are ready to go to the moon and have your product in the hands of 1m+ users per month, Ditto is the company to help you get there.
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Understanding the insights and needs of our usersPlay an active role in the ideation, strategy and design of our products, features, and user journeys.Carry out research, brainstorming, sketching, prototyping, and collaboration with our engineers to ship great features and products.Design reusable componentsDesign and maintain standardized UI kits and design guidelines.Implement design systems.Work collaboratively with our engineering teams to ensure design consistency is met.Design and Prototype User InterfacesConstantly ensuring best design practices are being followedAssist in QA
What you’ll need:
You have at least 5 years of experience in a UI/UX or Product Design role (less if your previous work is epic)Relevant tertiary qualificationYou thrive in a collaborative environment and work well with teamsYou get excited about building new thingsStrong communication, design and creative thinking skillsStrong experience using Figma
What Well Give You
Competitive compensationHybrid work situation (we prefer in-person brainstorms and catchups)Comprehensive time-off & generous leave policiesExcellent working environment with exceptionally smart peopleCollaborative, transparent and fun office cultureAccelerated professional developmentConstant learning and improvement
Sound good? Apply and let’s change the way people find work.
More about us
Go check out:
https://www.ditto.jobs
https://www.dittohire.com
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