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Senior Audiologist
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1 year ago2329 views
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General Details
Location:
Advertised By:Agency
Company Name:CLS Human Capital Specialists
Job Type:Full-Time
Description
CONTINIOUS IMPROVEMENT AUDIOLOGIST
INTRODUCTION
A medical device company situated in Pretoria is looking to employ an analytical and innovative Audiologist with a minimum of 5 years’ experience to join and improve the productivity of their team.
Job purpose:
Responsible for developing training material and continuously presenting it to inhouse Audiologists (Hearing Experts) and Relationship Managers in the Hearing Hub. It’s for continuous improvement and agent training in the Hearing Hub. This person will also be involved with optimising the sales
process/conversations to up the conversion.
REQUIREMENTS
Minimum education (essential):
• Relevant degree in Audiology
Minimum education (desirable):
• Masters degree in Audiology
Minimum applicable experience (years):
• 5 years
Required nature of experience:
• Training content generation
• Training facilitation
• Audiological research
• Hearing Aid troubleshooting
• Hearing Aid fitting
• Customer interaction
• Experience in a corporate environment
Skills and Knowledge (essential):
• Quality control - analysis and interpretation of calls
• Customer relationship management system
• Sales processes
• Coaching
Other:
Working hours:
• Five days a week, Monday to Friday, 12:00 - 21:00 depending on daylight savings.
COMPETENCIES
Essential Competencies:
• Examining Information
• Documenting Facts
• Developing Expertise
• Articulating Information
• Team Working
• Checking Things
• Producing Output
• Taking Action
Important Competencies:
• Providing Insights
• Establishing Rapport
• Making Decisions
• Conveying Self-Confidence
• Showing Composure
• Thinking Positively
• Resolving Conflict
• Inviting Feedback
• Meeting Timescales
• Following Procedures
• Managing Tasks
• Pursuing Goals
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Team Support 20%
- Assist with active monitoring and reporting of performance of team members
- Monitor and enforce correct use of internal systems.
- Monitor and enforce HIPAA and POPIA Privacy Requirements.
- Assist with relevant HR related processes (ie onboarding, performance management etc.)
- Assist with enhancing and encouraging a culture of excellent client service.
- Assist with cultivating and maintaining a healthy and effective team culture.
Training and Content Development 60%
- Develop an...
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Id Subtitle 1138855167
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CLS Human Capital Specialists
Selling for 2+ years
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Key Performance Areas:
Identify business needs and new opportunities to ensure growth and sustainabilityIdentify stakeholders and funders for the programmeClient Identification and engagement for the Hubs as well as projects that are operational within the Hub.Ensure compliance with policies and practices and contributes tothe implementation of the organization’s policies and procedures, consistent with the strategic directionManage employees as appropriate within the department to optimise business performance and the service to customers.Ensure subordinates have the required skills and experience to execute their tasks.Accountable for the implementation and maintenance of all SHEQ policies, procedures and practices Marketing activities arranged to promote each of the SMME’s, showcasing their individual abilities.Ensure effective and efficient utilization of resources in achieving plans and objectives.Business Partners including business partners and any other third parties as required from time to time.Facilitate meetings with the role players to discuss the roles and responsibilities and possible areas of cooperation, improvement, and conflict.Agree to the expected outcomes from each party and set-upSLA’s where required.Ensure the Hubs are suitably capacitated with relevant ResourcesEnsure on-time and accurate submission of all required reportsEnsure all evidence is collected and filed for auditing purposesMedia publications in automotive related magazinesResearch into methods to improve the concept Performance management for staff within the various incubation centres.Review performance of operational targets of the Hub and ensure corrective actions are in place for non-performance.Oversee implementation of Quality Management Systems within the HubEnsure facility issues are resolvedProvide input to the Business Planning process for the HubsBusiness process improvement recommendationsBusiness process optimization coordinationImplementation of approved business plan for the HubEnsure that the identified, existing facility is upgraded in line with requirementsSecure external business in line with business requirements of the HubAssessment and plot distribution of existing SMME’s in areaDrafting and implementation of a Training and Development Planfor the SSME’sSourcing, assessment, short-listing, selection, and installation of relevant equipmentOversee the implementation of the SMME development planEnsure buy-in from all stakeholders to the planMonitors milestone achievement against the agreed development planImplement corrective actions.
Qualifications a...
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Employment SpecificationEducation & Experience (minimum requirements to perform the job):School : Grade 12 CertificatePost School : Relevant Certificate or Diploma in IT/Computer Science orequivalentExperience : At least 5 years related experienceTechnical Expertise : Microsoft Visual Studio (2015+)MS SQL.Net Framework (v4+)C#Windows FormsWindows ServicesWCF/Web ServicesWPFMS OfficeJob Related : Valid Unendorsed Code 08 Drivers LicenseRequired competencies to meet the job outcomes:
? Excellent communication skills in English (written & oral)? Excellent computer literacy skills? Excellent problem solving and trouble shooting skills? Understanding of networks and network principals? Excellent knowledge of MS Windows/Servers and the MS Office products? Excellent knowledge of data backup and recovery principles? Excellent knowledge of software programming concepts and techniques? SCRUM knowledge and experience advantageous? Comprehensive understanding of the implementation methodologies for the technologybeing utilized in product development.- 2 -
Soft Skills? Attention to detail? Communication? Problem solving? Conflict Management? Adaptability? Stress tolerance? Team work? Time Management
Main Duties & Responsibilities:
? Develop, create, and modify general computer applications software or specialized utility programs? Analyse user needs and develop software solutions using industry best-practice principles? Design and customize software for client use with the aim of optimizing operational efficiency? Analyse and design databases within an application area, working individually or coordinating database development as part of a team? Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance? Analyse user needs and software requirements to determine feasibility of design within time and cost constraints? Compile and maintain system documentation? Assist with software support? Assist with software system installation and monitor equipment functioning to ensure specifications are met? Assist in determining the approach to be utilized in a project implementation? Participate in every aspect of the development and implementation process to ensure full understanding of the change implications to current business processes.? Identify and escalate technical design or specification issues to Development Manager? Follows good development practices and software development life cycle methodologies throughout product development
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KEY FUNCTIONS
Assisting Executive Account Manager(s) by managing and providing superb back-end support in order to facilitate sales closure and operational support. To contribute in achieving and exceed margin by ensuring that all accounts are managed professionally and that you consistently deliver exceptional customer service to our clients.
EDUCATIONAL REQUIREMENTS EXPERIENCE/ PRACTICAL REQUIREMENTS:
Relevant Degree/Diploma (preferred);MatricMinimum 3-4 years IT Internal Sales Experience Sales & IT certifications (advantageous)Experience in IT Distributors and OEM’s Intermediate MS office suite (essential) IT Product knowledge
KEY PERFORMANCE AREAS
Manage all accounts information and always keep account information updated on CRMProvide all quotes to our partner base on products specified, ensuring that products and solutions are correctly specified, the prices quoted are accurate and the quote has a rapid turnaround time from request to releaseAssist in managing relationships with existing and new DST’s and OEM’sAssist with writing proposals and collating information and documents for tender submissionsProcess orders and deal with all associated coordination and paperwork, follow up on POD’s until completionLiaison with Finance (follow up on debtors, invoices etc), Logistics (stock availability, management of back orders etc) and projects (project status and deliverablesMonthly sales report
TECHNICAL COMPETENCIES:
Strong knowledge of the IT products and servicesAdvanced relationship building & networking skills at all levelsExcellent oral & written communication skills
BEHAVIOURAL COMPETENCIES
Confident & Assertive Results- Orientated Deadline driven Attention to detailAbility to persuade and influence Sales and Negotiation Skills Strict Confidentiality Effective CommunicationProfessional and mature business attitude Client Service Orientation Ability to manage expectationsAccountable and Reliable
COGNITIVE COMPETENCIES
Analytical thinkingAnalytical thinkingAbility to think big picture(strategic) and out of the box (creative)
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Responsibilities? Manage relationships among corporation as well as contracted travel agencies.? Manage relationships with vendors of direct travel like airlines, car rentals and hotels etc.? Identify and execute contract negotiations as well as ensure staff using preferred suppliers.? Oversee administration of corporate credit card program inclusive of managing provider relations.? Develop, monitor, and enforce standard operating procedures to consultants and also identify training required. ? Key Performance Appraisals for all staff members.? Monitor employee reimbursement process inclusive of managing systems and assisting ongoing processing.? Manage reporting inclusive of spend plus volume trends along with exception reporting, budgeting, and forecasting.? Manages team or multiple teams in department of non-exempt and exempt employees.? Supervise investigation as well as resolution of internal plus external client complaints.? Monitor training on Expenses, Travel and corporate card processes along with tools.? Invoicing and assisting with resolving invoice queries.? Provide continuing analysis and development of technology and systems in area of travel plus expense reimbursement.? Establish operating goals, plans, and assist with business growth.
Requirements: Qualification and SkillTravel Diploma/Degree or equivalent qualification5 years’ experience in roles within the travel management sectorWell-versed in Excel and PowerPointQuicktrav, Amadeus and Pestel knowledge preferredStrong leadership skills
This role is only open to South African citizens currently residing in Gauteng12 month contract – open for review
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Qualification: BEng Industrial Engineering / BEng Mechanical Engineering (Experience 0-2 years)
Qualities needed:
1. Self Driven
2. Deadline Driven (Required in automotive world)
3. Very strong organizational
4. Well-Developed interpersonal Skills
5. Administrative skilled
6. Computers Skills (Microsoft Office)
Core Activities:
• Assist timing plans & Gantt charts
• Assist process improvements (factory optimisation, cycle times, packaging, ergonomics etc.)
• Assist with process integration (Developing new product supply chain and process flow)
• Maintain the BOM’s on ERP system
• Assist with new project floor layouts and optimization
• Assist with new project part approval process (PPAP) which includes FMEA’s, Control plans etc.
• Structural Designs and Strength Calculations (Basic knowledge)
• Drive PCR Platform (Continuous improvements, Corrective actions etc.)
• Cost saving - Bins, Process, Floor space, Tools,
• Developing standard operating procedures
• Developing part packaging instructions
• Develop OK-NOK documentation
• Sub-supplier management
Bonus Requirements:
• AutoCAD (2D Layouts)
• Catia V5
• Solidworks
• Knowledge of Syspro (ERP system)
• SQL Programming
• Manufacturing environment experience (Sheet metal)
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Pretoria
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary.
About the role
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of enquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands and helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions...
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