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Associate Applications Engineer
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General Details
Description
Responsibilities:
You will be working with our Customers to define and deliver SOLIDWORKS solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and SOLIDWORKS PDM with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or one to one using collaborative Internet support services.
You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of SOLIDWORKS and related products.
Any additional duties / tasks as required by your support manager
Position Requirements:
Formal Education & Certification
You will possess a higher-level qualification, B.Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field
MCSE: Data Management and Analytics certificate (not mandatory but beneficial)
MCSA: SQL Server 2016 database development certificate (not mandatory but beneficial)
Knowledge & Experience
Experience in CAD, preferably SOLIDWORKS but not limited to
2 Years relevant working experience
Basic PC Hardware Concepts, Technology, and Installation
Basic PC Troubleshooting
Strong problem solving and analytical skills
Experience in SOLIDWORKS (not mandatory but beneficial)
Customer services (not mandatory but beneficial)
Personal Attributes
You will possess excellent communication skills, verbal and written and be a good listener
Capable of working independently and in a team
Salary:
CTC R15 000 R20 000
You will be working with our Customers to define and deliver SOLIDWORKS solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and SOLIDWORKS PDM with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or one to one using collaborative Internet support services.
You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.
You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of SOLIDWORKS and related products.
Any additional duties / tasks as required by your support manager
Position Requirements:
Formal Education & Certification
You will possess a higher-level qualification, B.Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field
MCSE: Data Management and Analytics certificate (not mandatory but beneficial)
MCSA: SQL Server 2016 database development certificate (not mandatory but beneficial)
Knowledge & Experience
Experience in CAD, preferably SOLIDWORKS but not limited to
2 Years relevant working experience
Basic PC Hardware Concepts, Technology, and Installation
Basic PC Troubleshooting
Strong problem solving and analytical skills
Experience in SOLIDWORKS (not mandatory but beneficial)
Customer services (not mandatory but beneficial)
Personal Attributes
You will possess excellent communication skills, verbal and written and be a good listener
Capable of working independently and in a team
Salary:
CTC R15 000 R20 000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU1NjM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1204684&xid=1108_55635
Id Subtitle 1078188032
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If you meet the requirements for above position kindly email your profile to link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact:
hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date please consider your application unsuccessful. SHOULD WE HAVE ANY OTHER ROLES THAT MATCH YOUR PROFILE, WE WILL CONTACT YOU.
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Introduction
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Duties & Responsibilities
Build sales pipeline and profitably conclude solution sales with new customers.Execute sales strategies for different customers within targeted marketsReviewing current market trends and proposing new business ideas to improve pipelineCustomer relationship building - requirement analysis and solution buildingPrepare and engage in business development team status meetingsProvide after sales/after immplrementation support by regular check-in with new customers to ensure that they are satisfied with projects and solutions soldIdentify key growth or other new opportunities
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