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Applications Engineer
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General Details
Description
Be the first line of technical support to customers using Mastercam, presenting courses on the Mastercam products and have an understanding of what our clients needs are and how to satisfy each need effectively.
Responsibilities:
Providing fast and effective support to clients via phone calls, emails, TeamViewer or on-site
Support function in allocated specialized fields within the software package
Presenting of various training courses as allocated to each AE
Providing demonstrations and technical insight into the various software packages to assist the sales team during the sales process
Review customers'' technical needs and assists higher level engineers in developing service solutions to meet these needs
Monitoring existing systems and recommending improvement
Sharpen your knowledge on the software with its most recent functions and features
Improving your knowledge through training and the certification program
Assist with presentations/demonstrations at webinars/seminars/hands-on training and the launch events
Conducting implementations for customers on any of the MC products
Fishing for potential leads when talking to customers
Assist customers with consultation work if they do not have the knowledge or a license of a specific product
Trouble shoot customer issues and provide all test results and findings to us in a professional manner so that this information can be used by developers to enhance the product
Be the link between customer and our product
Position Requirements:
Formal Education & Certification
Matric
Knowledge & Experience
Customer care
1+ Year working experience in a manufacturing environment
CNC Machine experience will be an advantage
Understanding CAD software would be an advantage
Knowledge/Experience with Mastercam or similar CAM software
Personal Attributes
Excellent communication skills
Eager to learn
Comfortable with multiple clients
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ2NDA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1156664&xid=1108_46408
Id Subtitle 1060328139
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INTERMEDIATE FULL STACK DEVELOPER
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Our client in the Financial services sector is seeking a Java Engineer who will be responsible for planning, managing and prioritize new releases using various applications , you will have the opportunity to design complex various patterns using Docker, Java EE, Oracle, AIX and Linux this will include new software development and maintaining current software and also mentoring and guiding junior intermediate developers technically.
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If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other role that match your profile, we will contact you.
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Synopsis:
My client who is a leading distributor in the electronic security equipment industry which provides effective integration support across the African continent is looking for an External Sales Consultant to join their team.
The company has two divisions; distribution of security products directly to trade clients and a turnkey project management service supporting both project managers and end users.
A complete product matrix is available to assist all clients in the various markets, including; the larger complex projects at higher-end (tier 1), the standard systems and solutions at mid-end (tier 2) and even the smaller commodities at lower-end (tier 3). With eminent quality brands, they can offer their clients a much larger choice of security solutions.
Their service matrix offers clients complete peace of mind. Not only can the company provide the full basket of products, they also have a portfolio of finance institutes to assist with the funding of larger projects. A technical department is able to offer clients a full specialised support service, being it technical support or repairs. They have an experienced and professional in-house design team to assist with any size project.
Personality Summary:
High Driver - Ambitious, Results Orientated Go-getter. Self-Starter. Makes things happen.Moderate Analytical - Strong with analysis, metrics, data and fact based decision making.
Job Description:• Build & manage strong customer relationships with existing as well as new clients by engaging with the decision makers to uncover new opportunities to build effective pipeline.• Identify new potential clients & promote sales by engaging weekly through call, email & visits to onboard new logos to existing dealer base as well as work closely with the NB development Consultant.• Set up meetings with decision makers & completion of post visit email afterwards for every meeting with Top 30 client profile.• Manage dealer base consistently by updating details frequently and analyse sales per product and category to promote healthy spread of sales across all categories.• Build strong and accurate pipeline and adding value.• Service clients quickly, efficiently & professionally at all times.• Offer proficient technical advice and work out solutions accurately.• Commit to mastering knowledge of the applications, features, & benefits of all relevant product lines & solutions.• Accurate drafting of quotations and solutions based on the specific needs of clients through existing resources.• Articulate companys value proposition and product matrix to clients.• Accurate Monthly Planning & execution thereof.• Meet Monthly, Quarterly and Yearly sales targets by executing set expectations.
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Introduction
A well-established global security company in Centurion, is looking for a Software Developer to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:• Design, code, debug, and support software developed for internal and external clients.• This will vary between designing and writing computer programs from scratch, modifying existing programs and designing and modifying database structures.• Plan, organize, lead, control, guide and manage development projects, research and development and support.• Ensure approved standards are implemented and always maintained to ensure continuity and supportability.
Duties:
Review & Interpret business requirements and technical specifications.• Design solution to meet requirements into efficient code.• Modify database layouts to accommodate new requirements.• Test and debug code to produce error free programs.• Document test requirements for QA personnel.• Deliver solution within project guidelines and deadlines as reasonably determined• All the company and departmental procedures and rules must be followed to produce quality software solutions.• Request clarity around system requirements as needed.
Code and develop native / web applications and services• Adhere to coding standards• Apply best practices• Ensure continuity on support by means of documentation and accurate release notes.• Comply with company standardization strategy pertaining to coding structure and standard
Investigate, analyse, and rectify reported defects and shortcomings• Analyze and understand the reported issue.• Apply problem solving techniques to identify the optimum solution to the problem.• Modify the software to eliminate the problems.• Test and debug the software.• Determine that the solution submitted has been correctly applied.• Implement the customer solution.
Perform customer support duties where necessary• Assist support personnel in identifying software related issues.• Effectively communicate with colleagues and customers around timeframes, issues, outstanding requirements, and current status.• Provide accurate feedback to helpdesk.• Perform any software changes with the necessary urgency.• Assist support personnel and customers where necessary with software support issues.
Performs related duties as assigned• Follow all procedures and rules as defined.• Source control.• Coding standards.• Testing and debugging.• Quality Assurance (QA) documentation.• Any other procedures that might be defined and reviewed from time to time.
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