Retail Operations Business Analyst

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, *SPITZ* has grown from strength to strength to become synonymous with the excellence of the exclusive international brands it offers in-store.    An exciting opportunity exists for a *SAP* *RETAIL BUSINESS ANALYST *to join *The Spitz Group* in Bryanston, Johannesburg. The purpose of the role is to add value to the business units by being the business process specialist in the various business process streams. The Business Analyst will be required to have knowledge of all processes and will lead the review, analysis, and modifications of the business processes (in SAP and 3rd party systems) as required by the business. When there is a requirement from the business the business analyst will do a proper analysis, advise and/or challenge the status quo in order to advise on a preferred solution that is secure & stable, that would benefit the business. Document the detailed business requirements and submit them to the AVI ITSS Retail Manager and ITSS IT solution leads to provide a workable solution. The Business Analyst must understand, investigate, document, test, and support configuration and enhancement changes in the various processes. Troubleshoot day-to-day business process issues with users and act as an internal consultant, providing guidance on business processes, continuous improvement, training, and support. This role will actively engage with the business to understand their challenges and insight to new opportunities and be required to build strong partnerships in support of the business and IT strategic plans and ensure alignment of initiatives with organisation objectives and provide meaningful and objective feedback to Management on projects and requests from the business.  *Line Manager*: Financial Director *Number of Direct Reports*: None  *Job Specification:* *Key Performance Areas:* * Business Process Improvement * Change Request Facilitation * Ongoing Business Support and training * Relevant business process authorisations approvals (GRC) * Business engagement and partnership fostering * System audit Support  *Experience:                                                                   * * At least 5 years’ of experience in a Retail or FMCG business * Must have relevant experience in Retail business processes * Solid working knowledge of business processes * Proven experience through at least 1 full life cycle implementation of SAP ECC will be highly advantageous    *Qualifications:* * Matric/Grade 12 * Relevant Degree * SAP Certification will be highly advantageous * Relevant business process analysis course an advantage    *Additional Requirements:* * Functional knowledge of relevant business processes * Functional knowledge of BI and data Modelling * Functional knowledge of MSBI or other data analytic tools * Microsoft (Visio, Excel, Word, Outlook, Po