Social Media Community Manager (On-Site) R20,000-R

Our client is excited to employ an experienced Social Media Community Manager to join their expanding marketing and creative team. The primary purpose of the role is to plan, monitor, manage and strategise on the group of companies’ Social Media communities in order to increase brand awareness, loyalty and sales. The day-to-day tasks will include be not limited to -  * * Build and execute community management strategies through competitor research, platform determination, benchmarking, messaging and audience identification * Create, generate, edit, publish and share original and creative daily content (original text, images, video) that builds meaningful connections and encourages community members to take action. * Communicating with social media followers, including responding to queries in a timely manner. * Create consistent, meaningful content on all social media platforms, including assist in writing and editing social media posts and improving customer engagement. * Develop and curate engaging content including thought leadership blog posts, videos & podcasts * Produce live social media content in response to events, functions and presentations. * Moderate all user-generated content for each community * Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information * Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions. * Maintain corporate identity * Identify opportunities for sales strategy improvement, lead generation and audience growth * Stay abreast of current social media trends and proactively implement strategies on how to apply applicable trends to our audiences * Suggest and implement new features to develop brand awareness * Optimising social media channels and online reputation and performance * Engaging with influencers * Any other task that may be required for the smooth running of the department.   * Higher Certificate in journalism, communications, marketing, or a related field. * 3 or more years of social media experience including design and planning and managing content in a corporate, or agency setting. * Proficiency with video and photo editing tools, digital media formats * Strong copywriting and copy editing skills * Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy. * An ability to work independently. * Extensive stakeholder relationship management experience * Multi-tasking and time-management skills, with the ability to prioritize tasks. * Ability to work in a fast-paced, high-pressure environment. * Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, TikTok, Google+ and other socia