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HVAC Field Engineer

22 hours ago551 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Purpose
  • To cover all aspects of post-Sales, understanding of the Company's FE (Field Event) engineering and the Company's installation standard in order to implement them in field by engaging in visual/spot commissioning of installation, matching system selection report or drawings with the actual installation scenario, start-up the systems, troubleshooting and ensuring customer satisfaction at all times. 

Key responsibilities for this position include, but are not limited to:

 
 
Technical Knowledge
  • HVAC Technical knowledge is a must (both product and installation)
  • Must know HVAC basics Pressure-Enthalpy chart, Psychrometric chart.
  • Can do cycle analysis with manual gauge as well as using software.
  • Hands-on installation and troubleshooting experience on VRF, Splits is a must.
  • Quick learner to understand Company standards and implement them on site to ensure quality installation and stable operation.
  • Knowledge of electrical components and its functioning.
  • Instant technical problem identifier and derive solution to rectify the issue.
  • Must be able to train the contractors/installer on site and in the Company's academy on product installation, commissioning, maintenance and troubleshooting.
 
 Brand Image and Customer Management
  • Must work closely with contractors and installers, including onsite services to ensure that the system is running perfectly.
  • Must respect customer and empathize their pain point(s).
  • Willing to add more to his/her work to ensure customer satisfaction.
  • Administered communication skill is necessary while interacting with the customer.
 
Reporting
  • Updating the Company's internal system by filling in field/project information in accordance with FE process.
  • Maintain commissioning and start-up reports of all sites in the Company's format and share with contractors and relevant team member(s).
  • To prepare presentations for common site issues/improvement scopes and report to Team Leader
 
Required Qualifications and Experience
  • Diploma in Engineering
  • 3 â?? 5 years of post-sales experience
  • Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an add-on.
 
Required Competencies
  • Highly motivated, outgoing personality with a focus on customer satisfaction.
  • Problem solver.
  • Excellent communication skills with the ability to maintain happy customers.
  • Honesty, integrity and ethical conduct at all times
  • Passionate and self-driven
  • Communicate effectively, both orally and in writing
  • Able to attend to customers request on a short p
Id Subtitle 1344319023
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Executive Placements
Selling for 11+ months
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