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Engineer - Electrical and Controls
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2 hours ago5 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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Key Responsibilities:- Handle inbound emergency and breakdown calls professionally and efficiently- Log incidents accurately and dispatch recovery service providers- Communicate with truck drivers, fleet controllers, and service partners- Track ongoing incidents and provide status updates- Ensure compliance with internal processes and SLA requirements- Maintain detailed call and case records on the internal system- Deliver exceptional customer service during high-stress situationsRequirements:- Previous call centre experience (preferably in emergency, insurance, recovery, or logistics environments)- Excellent communication and problem-solving abilities- Ability to remain calm and organized in high-pressure scenarios- Strong administrative and computer skills- Willingness to work 12-hour shifts on a 3-day on / 3-day off rotation- Own transport or ability to work shifts reliablyWhat They Offer:- Stable shift rotation offering work-life balance- Training and development for career growth- Supportive team environment- Opportunity to be part of a mission-critical national response centre
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1241753-Job-Search-11-24-2025-04-22-03-AM.asp?sid=gumtree
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