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Sales Administrator

11 days ago383 views
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General Details
Location:
Greyville, Durban City
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
The successful candidate will be responsible for processing of sales orders and ensuring effective communication with our customers and sales/ operations team.

Key Performance Areas:
Internal Sales / Customer Service Functions:
  • Direct liaison (via email, telephonically etc.) between the sales force, customers, and company supply chain to fill all internal and external customer orders timeously and accurately.
  • Receiving, processing and distribution of all customer orders.
  • Generating customer quotes, sales orders and tax invoices
  • Conversion of orders from picking slips to an invoice.
  • Handling of customer queries should they arise.
  • Manage incoming calls from suppliers and customers.
  • Identify back orders or no stock items and communicate with the client and sales force as to status.
  • Close off back orders and ensure stock is received / dispatched according to customers requirements, within the specified time frame.
  • Field and follow up on order and delivery queries.
  • Process and submit proforma and/or urgent quotations within the specified time frame.
  • Process FOL (Free On Loan) orders and ensure the relevant agreements are completed.
  • Regular communication to update sales forces on logistics and issues regarding customer requirements.
  • Provide regular feedback to clients and sales force regarding order fulfilment status.
  • Assure all complaints are recorded properly and are closed out upon resolution with the customer.
  • Maintaining a delivery note register for all manual orders.
  • Administration Functions:
  • Manage all administration regarding orders received / dispatched.
  • Ensure proper administration systems are maintained / utilised to ensure efficient and effective services to internal and external stakeholders.
  • Ensure correct documents are utilised for the issuing and returning of FOL (Free On Loan) equipment.
  • Assist with stocktake where required.
  • Personal Attributes
  • Presentable with excellent communication skills (written and verbal) in English.
  • Confident, articulate, and professional speaking abilities due to pressurised environment involving various conflict situations.
  • Ability to work independently but also be a team player.
  • Positive, self-motivated and confident approach.
  • Honest and reliable.
  • Ability to work with customers.
  • Able to work flexible hours.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Attention to detail and accuracy in data entry and documentation.

Experience and Qualifications
  • Minimum of 2 years warehouse-related experience.
  • Minimum of 2 years experience in a sales suppor
    https://www.jobplacements.com/Jobs/S/Sales-Administrator-1241624-Job-Search-11-23-2025-23-17-06-PM.asp?sid=gumtree
Id Subtitle 1342857881
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Job Placements
Selling for 10+ months
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