Dispatch Administrator

Key Responsibilities

• Ensure all sales orders are closed within daily cut-off times
• Manage and prioritise open orders and backorders
• Validate purchase orders using DOTIF reporting

• Verify stock prior to dispatch to ensure system and physical alignment
• Close pick slips accurately and confirm warehouse completion
• Monitor inventory accuracy and resolve discrepancies

• Prepare trip sheets using Syspro
• Optimise routes and consolidate loads based on NDDs
• Ensure compliance with vehicle tonnage regulations

• Generate accurate invoices and delivery notes
• Maintain complete dispatch documentation records
• Ensure compliance with company and regulatory standards

• Liaise with 3PL transport providers to confirm schedules
• Communicate delays and delivery updates to stakeholders
• Resolve transport-related issues proactively

• Run and validate DOTIF reports
• Monitor dispatch KPIs (OTIF, accuracy, order fulfilment)
• Maintain accurate dispatch filing and records

Minimum Requirements

• Matric / Grade 12 (essential)
• Diploma in Supply Chain / Logistics (advantageous)
• Minimum 3 years experience in dispatch, warehouse, or logistics
• Syspro (or similar ERP system) experience essential
• MS Office proficiency
• Code 08 drivers licence + own transport required
• Forklift or pallet jack experience advantageous

Key Competencies

• Strong planning and organisational ability
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Strong communication skills
• Problem-solving ability