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Odin Checkpoint Product & QA Coordinator
Reason for Reporting
Basic Requirements:
Formal Tertiary education: Grade 12
Diploma or Degree in:
Information Systems
Engineering
(e.g., Industrial, Electrical, Mechanical, Mechatronics, Software)
Computer Science
Business/Operations OR equivalent practical experience in a technical/software environment
Experience: 2 5 years experience in:
QA / Software Testing
Business Analysis
Product / Project Coordination
Technical Operations or similar
Languages: Proficiency in English (additional languages are advantageous)
Drivers Licence: Code 8- (minimum)
Job Objectives:
The Product Operations & QA Coordinator is responsible for ensuring the effective coordination, quality assurance, and delivery of development work across the ODIN Checkpoint platform.
The role acts as a critical link between the Product Owner, Development Team, and Operations Team by:
Ensuring bugs are properly investigated, structured, and reproducible
Coordinating and executing quality assurance across web and mobile platforms
Maintaining structured and actionable development tickets
Supporting efficient release cycles and clear customer communication
The role contributes directly to platform stability, reduced production defects, and improved development efficiency.
Main Tasks and Responsibilities:
- Bug Triage & Issue Management (PRIMARY)
- Investigate and reproduce bugs reported by users
- Define clear and structured reproduction steps
- Gather required technical and contextual information
- Classify issues (bug vs feature vs user error)
- Prioritize and escalate issues appropriately
- Quality Assurance & Coordination
- Validate all development tickets before release
- Perform functional QA testing as well as coordinate QA across web and mobile applications
- Perform regression testing and ensure regression testing is completed for releases across web and mobile applications
- Work with developers to verify fixes and corner cases
- Release Management & Communication
- Compile release notes for features and bug fixes
- Communicate updates via the Checkpoint platform
- Ensure accurate documentation of releases
- Product Operations & Ticket Management
- Manage and maintain development tickets in Click-Up
- Structure and refine tickets for developer clarity
- Support backlog preparation with the Product Owner
- Track ticket progress across development lifecycle
- Cross-Team Coordination
- Act as liaison between the Operations team
https://www.jobplacements.com/Jobs/O/Odin-Checkpoint-Product--QA-Coordinator-1274819-Job-Search-3-24-2026-8-29-15-AM.asp?sid=gumtree
- Act as liaison between the Operations team
