Internal Sales Representative

Our client based in Stikland, Cape Town is looking for an Internal sales Representative to join their wonderful team!!

KNOWLEDGE REQUIRED

· Computer literate; Syspro, MS office, MS CRM Dynamics advantageous

· Further education in sales and marketing advantageous

· Strong product knowledge

· Strong selling and marketing skills

· Matric with sound numeracy and literacy

· Proficient in English and Afrikaans (spoken and written)

MEASUREMENTS OF PERFORMANCE

· Customer feedback is positive

· Sales systems are up to date and accurate (Syspro, CRM)

· Sales documentation is accurate, orderly and filed properly

· Brochures and technical data available

Main Duties

· Manage the counter sales process from start to end (including CRM & Syspro interface)

· Handle customer queries

· Provide product information and advice to customers

· Initiate new customer accounts; pass on to Credit Controller for completion

· Prepare incoming orders for the system

· Check stock and liaise with customer

· Filing of invoices and Proof of deliveries.

· Prepare deliveries and collate information onto spreadsheets

· Sales Cash Ups

· Follow up and resolve debtor queries

· Be responsible for all small quotes

· Assist with CRM maintenance and administration where required