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Branch Manager - Car Service & Repair Centre - Wes

3 days ago11 views
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General Details
Location:
Adelaide, Eastern Cape
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Duties Include:
Customer Service & Client Relations
  • Build and maintain strong relationships with clients.
  • Supervise vehicle bookings, test drives, and job card documentation.
  • Prepare quotes for additional work and obtain client authorisation.
  • Keep clients informed of delays and ensure timely completion of authorised work.
  • Address complaints promptly and prioritise comebacks.
  • Ensure all vehicles leave the branch with payment settled and only approved parts installed.
Workshop & Operations Management
  • Manage mechanics, fitters, cleaners, and workshop staff, allocating work and monitoring productivity.
  • Ensure all faults are accurately identified, checklists completed, and daily productivity reports submitted.
  • Supervise complex repairs and subcontracted work, ensuring timely completion.
  • Maintain workshop cleanliness, stock levels, and availability of consumables.
  • Ensure compliance with safety procedures and company policies.
  • Track progress of overnight or long-term jobs and supervise complicated repairs.
Reception & Administration
  • Oversee reception staff and administrative operations, maintaining internal control systems.
  • Manage payments, invoicing, and ensure compliance with company policy.
  • Maintain accurate records, reports, and CRM updates.
Security & Premises Management
  • Secure all doors, windows, and alarm systems.
  • Respond to alarms and take immediate action to protect the premises.
Driver & Transport Oversight
  • Supervise drivers for efficient delivery, collection of parts, and client transport.
  • Monitor logbooks and reconcile petrol costs.
Financial & Business Management
  • Drive branch profitability, monitor budgets, costs, and revenue.
  • Achieve turnover targets and actively generate new business opportunities.
Staff Management & Compliance
  • Recruit, train, and develop branch staff.
  • Conduct disciplinary processes, manage grievances, and ensure compliance with employment legislation.
  • Oversee casual staff, including onboarding, sign-off, and payroll.
  • Manage workflows and ensure staff adherence to company procedures.
General Responsibilities
  • Maintain high-quality workmanship and eliminate comebacks.
  • Foster a positive, professional work environment and strong team collaboration.
  • Keep up to date with industry developments and implement best practices.
  • Ensure all work is carried out to the highest quality standards and complies with safety regulations.
  • Report to the Senior Mechanic and Rider.
  • Assist experienced mechanics with diagn
    https://www.executiveplacements.com/Jobs/B/Branch-Manager-Car-Service--Repair-Centre-Western-1242803-Job-Search-11-27-2025-04-07-04-AM.asp?sid=gumtree
Id Subtitle 1343469937
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Executive Placements
Selling for 10+ months
Total Ads4.79K
Active Ads4.79K
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