Smart Media Consultant

Join a well-accredited, industry-leading multimedia advertising agency. We are looking for a reliable, well-spoken individual to support our customer care and administrative functions.

• Handle incoming and outgoing calls in a professional manner

• Assist clients with enquiries, updates, and general support

• Process forms, documentation, and basic administrative tasks

• Maintain accurate records and update internal systems

• Support the sales, media, and management teams where needed

• Ensure a positive customer experience at all touch-points

• Excellent communication skills, especially over the phone

• Strong organizational and administrative abilities

• Customer-focused attitude with a professional demeanor

• Ability to work independently and manage time effectively

• Basic computer skills (email, typing, data capture)

• Experience in customer care, administration, or telephonic work will be a strong advantage

• Opportunity to join a reputable, well-accredited multimedia agency

• Supportive work environment with room for growth

• Exposure to national advertising, media, and marketing operations

• Ongoing training and development

Send your CV to yes@otcomafrica.com with the subject line “Customer Care & Admin Application.”