Sales Administrator & Operations Coordinator

Roles and Responsibilities

• Sales Operations Ownership (End-to-End).
• Own the full order-to-cash sales operations process.
• Enforce sales governance, pricing rules and approval frameworks.
• Maintain and update sales SOPs and process documentation.
• Identify inefficiencies and implement continuous improvement initiatives.
• Act as the central coordination point between Sales, Finance, Warehouse and Logistics.
• Online Sales Administration.
• Administer online sales orders and pricing structures.
• Ensure online pricing aligns with approved price lists and promotional rules.
• Verify and update online platform back-end systems to match current warehouse inventory.
• Manage and maintain adequate stock levels across all Virtual Warehouses.
• Monitor online sales performance and trends.
• Coordinate with Marketing / IT on pricing updates and product listings.
• Reconcile online sales data with Sage Pastel records.
• Distributor & End-User Pricing Management.
• Costing & Margin Calculations.
• Sales Targets, Performance Tracking & Achievers.
• Sales Rebates & Incentive Calculations.
• NRCS Submissions & Regulatory Support.
• Professional Body Memberships.
• Liaison with UK HO.
• Sales Reporting & Data Governance.
• Customer & Distributor Account Administration.

Required Skills & Experience

• Technical & System Skills
• Strong hands-on experience with Sage Pastel (essential).
• Advanced Excel skills (costing models, rebates, targets, analysis).
• Strong understanding of:
• Multi-channel sales environments.
• Pricing and margin management.
• Distributor and contract pricing structures.
• Experience with online / e-commerce sales administration (advantageous).

Personal Competencies

• Exceptionally detail-oriented and process-driven.
• Commercially astute with strong numerical ability.
• Confident dealing with senior stakeholders and external bodies.
• Strong communication skills, both local and international.
• Able to work independently and manage complex, interlinked responsibilities.
• High level of integrity and confidentiality.
• Ability to drive objectives.

Qualifications
37 years experience in sales administration / sales operations.
Experience in B2B / B2C / online distribution or manufacturing environments preferred.



Employment Details
Employment Type:
Permanent Employment
Industry:
Not specified
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Midrand
Salary bracket:
R 18000 - 22000
Drivers License:
CODE B (Car)
Own car needed:
Yes