A Receptionist

Requirements:

• Fully bilingual: English & Afrikaans (essential).
• Excellent communication and telephone etiquette.
• Excellent organisational and multitasking ability.
• High level of attention to detail and accuracy.
• Computer literate and comfortable with office systems.
• Professional, calm, and solutions-driven approach.

Why This Role Matters:

You are not just answering phones you are the first impression of the brand.
From welcoming visitors to supporting operations, youll be at the heart of the business.

Responsibilities:

• Front Desk Excellence: Welcome visitors with confidence and professionalism.
• Call Management: Handle incoming calls efficiently and direct with precision.
• Customer Experience: Conduct follow-ups, gather feedback & elevate service standards.
• Payments & Admin: Assist clients with payments and maintain accurate records.
• Social Media Support: Manage Facebook interactions professionally.
• Operations Support: Handle couriers, equipment returns & office logistics.
• Office Management: Maintain supplies, security checks & a polished environment.
• General Admin: Keep things running smoothly behind the scenes.