Internship for Sales Order Clerk

Business Administration qualification or similar which can be a Degree or 3 year Diploma from a well-recognized tertiary institute.
One year internship with a potential to extend to a second year.

Duties & Responsibilities

Processing:
Ensure all sales orders are processed within 24 hours and delivered the following day.
Processing of the following documents on NetSuite.
Sales orders, consignment sales orders, consignment transfers & loan sets (GRV).
Verify patient information & purchase order details daily (and weekly if necessary) from the Reps and hospitals re usages, recording the information correctly pertaining to both loan set stock (GRV) to resolve discrepancies.
Ensure that discrepancies which cannot be resolved are escalated to the Processing Manager, relevant CSD Manager, RSM, Rep & Financial Manager.
Inform customers of all backorders relating to all order types.
Assist with Pro-forma invoices for hospitals when necessary.
GRV Identification and collection notification to be completed timeously.
To maintain the smooth running of the CSD/ Processing Admin and the filing functions in Johannesburg by ensuring that the documents are filed appropriately as well as act as point of reference to customers who need copy invoiced, PODs and to Email these to customers promptly on request.
Emailing of PODs and Invoices to customers.

Consignment:
Consignment stock agreements to be updated annually and filed for auditing purposes in the consignment file.
Processing of the consignment checks and warehouse to be done as per company policy.
Surge cycle counts to be completed per check resolving variances before involving reps & product managers.
Process all consignment invoicing and replace consignment stock.

Reporting:
To pull the following reports daily and bring any unresolved issues / problems to the attention of the Processing Manager for assistance.
Stock in transit.
Open orders report.
Usage bin report.
Open orders state.

Quotations:
Must be meticulous with Patient Medical Aid limits and quote accordingly.

General:
Assist with quarterly stock takes and year end stock takes if required.
Ensure all customer needs and queries resolved promptly and timeously.
Maintain good relationships internally and externally with various hospital stock controllers.
Be able to work overtime at month end, stock takes and quarter end.
Be able to visit State Hospitals if & when the need arises to follow up on Open Orders.
It is understood that as part of the processing team, it is required that everyone must be familiar with all aspects of the processing department to serve as backup in the absence of another