Please note that our Terms & Conditions and Privacy Notice are applicable.
Back to search (Gauteng > Johannesburg > Jobs > Clerical & Data Capturing Jobs> ad 1354620218)
Someone beat you to it!
Unfortunately, another Gumtree user is in the process of purchasing this item. Check back later in case they've changed their mind, or click the button below to browse more Pay Online Securely listings.
Head Manager:Customer Enablement
1 Photo(s)
6 days ago30 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Role Overview
The Head of Customer Enablement will be responsible for designing, building, and scaling customer enablement programs that drive product adoption, customer satisfaction, retention, and growth. This role sits at the intersection of Customer Success, Product, Sales, and Marketing, ensuring customers are equipped with the knowledge, tools, and resources they need to succeed.Key Responsibilities
- Develop and execute a comprehensive customer enablement strategy aligned with business goals
- Build scalable onboarding, training, and education programs for customers
- Lead the creation of customer-facing content including guides, webinars, certifications, and knowledge bases
- Partner with Customer Success to improve adoption, retention, and expansion metrics
- Collaborate with Product teams to translate complex features into customer-friendly learning experiences
- Leverage data and analytics to measure effectiveness and continuously improve enablement initiatives
- Establish customer feedback loops to inform product development and service improvements
- Build and lead a high-performing customer enablement team
Key Requirements
- Matric or relevant tertiary qualifications
- Dialler, WFM and debt collection experience of 10+ years
- Leadership experience of at least 5 years
- Proven experience building and scaling customer enablement programs in a SaaS or tech environment
- Strong leadership and team management skills
- Excellent communication, presentation, and stakeholder management abilities
- Experience with LMS platforms, customer education tools, and analytics systems
- Data-driven mindset with a focus on measurable outcomes
Please Apply Now!
https://www.executiveplacements.com/Jobs/H/Head-Manager-Customer-Enablement-1280358-Job-Search-04-13-2026-10-08-10-AM.asp?sid=gumtree
Id Subtitle 1354620218
View More
Executive Placements
Selling for 1 year
Total Ads5.09K
Active Ads5.09K
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
5.09KTotal Ads
13.90MTotal Views
Contact Executive Placements
Message
(4014)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms & Conditions and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
Our client is a well-established firm within the South African financial services sector, focused on providing comprehensive business enablement and operational support to financial planning professionals.Based at the Head Office in Sandhurst, the Commissions Administrator serves as the central point of contact for all income processing and commission distribution. This role is critical to day-to-day operations, requiring seamless collaboration with finance. Key responsibilitiesTake full ownership of the end-to-end commission management process, accounting for approximately 75% of the roles focus.Monitor and reconcile daily bank statements against commission and fee deposits.Process individual product provider commission statements and handle manual payments for referral business or professional services.Maintain the employee database on the commission system and manage suspense entries according to internal processes.Resolve commission-related queries with product providers and internal regional partners.Prepare month-end reconciliation packs for the Finance department.Support the central office with general tasks, including stationery ordering, mail monitoring, and Investec CCM account administration.Requirements23 years of experience in an operations and client services environment or dealing specifically with commission/fee processes and financial payments.A Grade 12 certificate is essential; a relevant tertiary qualification is advantageous.Strong knowledge of the financial services industry, including commission calculations and fee payment processes.High proficiency in Microsoft Office (Excel is essential for this function).Excellent written and verbal communication skills for managing provider and partner relationships.AttributesHigh level of accuracy, precision, and attention to detail.A starter-finisher mindset with a strong drive to meet deadlines.Ability to remain trustworthy and maintain strict confidentiality regarding financial data.A positive can-do attitude and the ability to work effectively within a team.Highly organized with the ability to multi-task in a pressurized environment. RemunerationR20 000 - R23 000 per month, depending on experience**Please note that only Shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/C/Commissions-Administrator-1280174-Job-Search-04-13-2026-04-16-28-AM.asp?sid=gumtree
Invalid date
Job Placements
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
