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Internal Sales Administrator / Personal Assistant
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3 days ago98 views
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General Details
Description
- Accept inbound calls and respond to emails timeously
- Accept client orders, process invoices, and coordinate deliveries
- Place orders with suppliers and coordinate deliveries
- Maintain a strict understanding of stock levels and stock requirements
- Identify client sales trends and follow up where necessary
- Make courtesy calls to existing clients
- Deal with complaints/suggestions timeously
- Assist in setting up appointments for sales reps
- Recording & Reporting rep activity to a sales manager
- Bring and maintain an energetic vibe
https://www.jobplacements.com/Jobs/I/Internal-Sales-Administrator-Personal-Assistant-1262361-Job-Search-02-13-2026-04-33-09-AM.asp?sid=gumtree
Id Subtitle 1349677049
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Job Placements
Selling for 1 year
Total Ads4.87K
Active Ads4.87K
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19.88MTotal Views
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Minimum RequirementsMinimum 2 years Call Centre experience (Insurance industry preferred)Minimum 1 year Team Leader / Supervisory experience in a Call Centre or BPO environmentGrade 12 / MatricClear criminal recordStrong leadership and people management skillsStrong reporting and administrative skillsComputer literate (MS Excel, CRM systems, Workforce systems advantageous)Willingness to work shifts, weekends, or public holidays if requiredKey ResponsibilitiesManage daily operations of a team of Call Centre AgentsMonitor and drive team performance against KPIs (AHT, QA, Conversion, CSAT, Attendance, Productivity)Conduct coaching sessions, performance reviews, and development plansHandle escalations and resolve complex customer queriesEnsure adherence to client SLAs, company policies, and regulatory requirementsCompile and submit daily, weekly, and monthly performance reportsSupport training, onboarding, and upskilling of new and existing staffDrive team motivation, engagement, and retentionKey CompetenciesStrong leadership and decision-making abilityPerformance management and coaching skillsStrong analytical and reporting capabilityExcellent communication and interpersonal skillsConflict resolution and problem-solving skillsAbility to work under pressure in a target-driven environmentStrong organisational and time management skills
https://www.executiveplacements.com/Jobs/T/Team-Leader-1262022-Job-Search-02-12-2026-10-11-33-AM.asp?sid=gumtree
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