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A Receptionist
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20 hours ago827 views
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General Details
Description
- Monitor the entrances at all times;
- Receiving of all visitors and deliveries;
- Management and maintenance of the reception area;
- Manage switchboard and answering of phones;
- Personnel management proficiency;
- Maintain good line of communication between staff and clients;
- Admin duties
Preferred qualifications/attributes/skills:
- Grade 12 or equivalent qualification
- Relevant experience as a Receptionist/Front office clerk
- Sound communication skills (verbal and in writing)
- Bilingual (English and any other South African language)
- Good interpersonal and strong leadership skills
- Excellent client liaison and administration skills
- MS Office proficiency (excellent knowledge of Excel and Word)
- Must be punctual and presentable at all times
- Clean disciplinary, criminal record
https://www.jobplacements.com/Jobs/R/Receptionist-1263030-Job-Search-02-17-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1350010005
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Job Placements
Selling for 1 year
Total Ads5.03K
Active Ads5.03K
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Minimum RequirementsMinimum 2 years Call Centre experience (Insurance industry preferred)Minimum 1 year Team Leader / Supervisory experience in a Call Centre or BPO environmentGrade 12 / MatricClear criminal recordStrong leadership and people management skillsStrong reporting and administrative skillsComputer literate (MS Excel, CRM systems, Workforce systems advantageous)Willingness to work shifts, weekends, or public holidays if requiredKey ResponsibilitiesManage daily operations of a team of Call Centre AgentsMonitor and drive team performance against KPIs (AHT, QA, Conversion, CSAT, Attendance, Productivity)Conduct coaching sessions, performance reviews, and development plansHandle escalations and resolve complex customer queriesEnsure adherence to client SLAs, company policies, and regulatory requirementsCompile and submit daily, weekly, and monthly performance reportsSupport training, onboarding, and upskilling of new and existing staffDrive team motivation, engagement, and retentionKey CompetenciesStrong leadership and decision-making abilityPerformance management and coaching skillsStrong analytical and reporting capabilityExcellent communication and interpersonal skillsConflict resolution and problem-solving skillsAbility to work under pressure in a target-driven environmentStrong organisational and time management skills
https://www.executiveplacements.com/Jobs/T/Team-Leader-1262022-Job-Search-02-12-2026-10-11-33-AM.asp?sid=gumtree
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