Internal Sales Administrator ( Packaging Industry)

Purpose of the Role

The Internal Sales Administrator plays a critical role in supporting the sales function by managing customer accounts, coordinating sales administration, and ensuring the smooth processing of orders from quotation through to delivery. This role requires excellent organisational skills, strong communication, attention to detail, and a customer-focused mindset, while supporting a business committed to sustainability and innovation in packaging solutions.

Key Responsibilities / Duties

Sales & Administration Support

• Provide comprehensive administrative support to the sales team to ensure efficient daily operations

• Prepare, process, and manage customer quotations, sales orders, and invoices accurately and timeously

• Maintain and update the CRM system with customer details, sales activity, leads, and pipeline information

• Maintain and update the sales filing system (electronic and hard copy)

Customer & Supplier Liaison

• Liaise with customers and suppliers to provide product information, pricing, and order status updates

• Handle customer queries professionally and escalate complaints where necessary to ensure swift resolution

• Support existing customers with repeat business and product extensions

• Identify and manage new business opportunities and enquiries

Logistics & Order Fulfilment

• Coordinate with production, procurement, and logistics teams to ensure timely order fulfilment

• Manage logistics locally and internationally

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  https://www.jobplacements.com/Jobs/I/Internal-Sales-Administrator-Packaging-Industry-1249929-Job-Search-1-9-2026-9-02-26-AM.asp?sid=gumtree