Front Office Administrator

This role is based in the Northern Suburbs of Cape Town. We are looking for an individual who presents themselves in a professional manner as this position is front-line working with high-value clients, suppliers, guest and retailers. This role plays a key part in shaping a welcoming, organised and values-driven workplace culture, serving as a central point of coordination, communication and support across the business.

Requirements:

• Grade 12
• Relevant Diploma/Certificate in Office Adminstration or similar (advantageous)
• Minimum of 5 years experience in a similar role - corporate space
• Experience and the ability to support senior managers

Front Office Management:

• Serve as first oint of contact for visitors, clients and service providers
• Direct calls efficiently
• Manage meeting room bookings and ensure rooms are prepared appropriately
• Coordinate visitor access, security procedures and sign-in protocols
• Manage the office credit card and monthly credit card recon submission
• Manage the office support team

Office Administration:

• Oversee day-to-day administrative operations of the office
• Manage office supplies, stationery and consumables
• Liaise with service providers (cleaning, maintenance, IT, couriers services and more)
• Coordinate repairs, maintenance and facilities-related matters
• Raise, process and track Purchase Orders (POs) in line with company procurement policies and approval processes where required
• Process Good Received Notes (GRNs), ensure accurate matching to Purchase Orders and supplier invoices, and liaise with Finance and suppliers to resolve discrepancies where required.
• Support internal commuication and distribution of company notices
• Maintain filing systems (electronic and physical) ensuring accuracy and confidentiality as required
• Assist with travel bookings and logistics

PA Support:

• Provide diary management, scheduling and general support to the Managing Executive
• Coordinate meetings, prepare agendas and compile documentation packs
• Support senior leaders with administrative follow-ups and coordination where required

Culture and Employee Experience:

• Play an active role in creating a positive employee experience
• Support coordination of internal events, celebrations and engagement initiatives
• Assist with onboarding logistics for new employees (workspace readiness, welcome packs, etc.)
• Contribute to building a professional, respectful and energised office environment
• Model company values through professional cunduct and service excellente

Governance & Compliance

• Maintain confidentiality of sensitive information
• Ensure adherence to company policies and procedures

If you understand customer service, can use you