Site Supervisor

Key Responsibilities / Duties

• Supervise, manage and support merchandisers on sites
• Ensure correct product placement, stock rotation, pricing accuracy
• Monitor daily attendance, productivity, and performance of merchandisers
• Conduct regular store visits to ensure merchandising standards are met at all times
• Train, coach, and mentor merchandisers to improve performance and maintain consistency
• Liaise with store management to address operational and merchandising requirements
• Identify and resolve site-related issues promptly and professionally
• Ensure promotional activities, displays, and product launches are executed according to client standards
• Assist with stock counts, audits, and store readiness checks
• Compile and submit daily, weekly, and monthly operational and performance reports
• Ensure compliance with company policies, client requirements, and health and safety regulations
• Act as the main point of contact between merchandisers, store management, and head office.

Minimum Requirements

• Grade 12 (Matric)
• Minimum of 35 years experience in retail merchandising
• At least 12 years proven experience in a supervisory or team leader role
• Strong understanding of retail operations and merchandising principles
• Experience managing staff in a retail or FMCG environment
• Ability to manage multiple sites and teams simultaneously
• Strong communication, leadership, and problem-solving skills
• Good administrative and reporting skills
• Ability to work independently and under pressure
• Valid drivers licence and own reliable transport (advantageous).

Skills and Competencies

• People management and leadership skills
• Attention to detail and quality control
• Time management and planning ability
• Strong organisational skills
• Customer and client-focused mindset
• Ability to meet deadlines and operational targets
• Professional conduct and strong work ethic.